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COMPLETE Sales Engineer - Tokyo

13 days ago


Job Opportunity Details


Full Time


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Work from home


Weekly Working Hours

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Working Location

Tokyo, Tokyo, Japan   [ View map ]
Location: Tokyo, Japan

Thales people architect identity management and data protection solutions at the heart of digital security. Business and governments rely on us to bring trust to the billons of digital interactions they have with people. Our technologies and services help banks exchange funds, people cross borders, energy become smarter and much more. More than 30,000 organizations already rely on us to verify the identities of people and things, grant access to digital services, analyze vast quantities of information and encrypt data to make the connected world more secure.

Thales Japan has been present in Japan for more than 40 years and has been responsible for expanding our business as well as supporting the local users. Thales objectives are to be an active and recognised partner for the development of infrastructure in Japan and to cooperate with Japanese companies in the export market for defence, transportation, aerospace, space and security.

The Senior Pre-Sales Consultant is, under general supervision, the one who directs pre-sales technical responsibilities for Sales & Marketing sales.

Reporting to Manager of Sales Engineering APAC, you will be responsible for providing pre-sales technical support related to all Thales Digital Identity & Security products in Japan. You will focus on supporting Re-selling, Solution and SI partners, as well as direct accounts with an emphasis on unsurpassed customer satisfaction and timely response to customer/partner feedback. 


  • Assist sales team to identify, qualify and quantify all opportunities within your assigned region and lead sales effort.

  • Pre-sales technical support for your assigned products.

  • Provide field support on critical post-sales support issues to achieve unsurpassed customer satisfaction.

  • Work with sales team to develop and enhance customer and partner relationships.

  • Create and deliver accurate and technically correct sales presentations and proposals both directly to end users and partners.

  • Be involve in communication with customers and partners on product changes, product upgrades and product innovations.

  • Provides feedback and marketing intelligence to sales team and product marketing team to ensure company’s products remain competitive in the market.

  • Participate and represent Thales CPL at appropriate user conferences and trade shows.

  • Provides weekly reports on SE activities and other duties assigned.


  • University degree in Management Information System, Computing or similar subject.

  • Minimum 5 years of technical experience in IT industry with at least 2 years in a customer facing role.

  • Ability to develop and enhance customer/partner relationships.

  • Consultative selling skill, capable of discovering customer pains and proposing solutions.

  • Good presentation skill, capable to articulate technical proposals to decision makers at both technical and business levels (from IT administrator to CISO).

  • Capable of working independently under sales objectives assigned by regional sales director.

  • Good interpersonal skills, self-motivated and a good team player.

  • Willing to take challenging work.

  • Comfortable with travelling 25% of the time within Japan.

  • Knowledge of solution integration and application development, although programming will not necessarily be part of the duty.

Highly Desirable Technical Skills and Experiences:

  • Understanding of authentication and authorization concepts.

  • Experience with MFA, IGA, IAM, CIAM and PAM solutions.

  • Experience with CIAM and API-based design/deployment.

  • Experience with SAML, SCIM, OAuth, OpenID, as well as general networking technologies including HTTP/S, SSL/TLS, TCP/IP, RADIUS, Firewall, Proxy...etc.

  • Knowledge on Microsoft AD on-premises, Azure AD, LDAP, Single sign on (SSO), Federated Identities and database technologies.

  • Experience with and certificate based authentication, Cryptographic APIs like PKCS#11, MS CAPI/CNG.

  • Experience with one of the major cloud providers (Google Cloud, Azure, AWS) as well as Docker/Kubernetes/Openshift.

  • Deployment of web servers, application servers and database servers as well as experience in Windows and Linux operating systems.

  • Relevant security or professional certifications are beneficial; CISSP, CISM, etc.

At Thales we provide CAREERS and not only jobs. With Thales employing 80,000 employees in 68 countries our mobility policy enables thousands of employees each year to develop their careers at home and abroad, in their existing areas of expertise or by branching out into new fields. Together we believe that embracing flexibility is a smarter way of working. Great journeys start here, apply now!

More Information

Application Details

  • Organization Details
    Thales DIS Japan K.K.

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