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COMPLETE Program Manager, Performance - Sacramento, CA

9 days ago


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Job Opportunity Details

Type

Full Time

Salary

Not Telling

Work from home

No

Weekly Working Hours

Not Telling

Positions

Not Telling

Working Location

Home Office - California - Other, California, United States   [ View map ]

JLL supports the Whole You, personally and professionally.


Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work.  Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

Program Manager, Performance

The Program Manager, Performance has responsibility for performance management and alignment to Business Intelligence (BI) and Analytics function, as well as the account technology driving consistency and alignment to vertical-wide initiatives and account specific requirements.  This role touches many aspects of account service delivery, and the client relationship and is critical to the success of the shared service model and the account.

Responsibilities

Performance Management & Business Intelligence

  • Translate client business objectives into an information management and business intelligence strategy for each service line which is integrated and consistent at the account management level.
  • Contribute to data management and interpretation skills in the team for the account and the model.
  • Understanding of contract key performance indicator and reporting requirements and client expectations.
  • Support development of the shared service model in Life Science.
  • Work independently within responsibilities assigned.
  • Develop strong working relationships with team leaders and peers to enable growth and flexibility of service to the client and team.
  • Promote and enable the import and export of best practices to and from JLL and link the account to emerging practices in the model, the industry, and the BI/data fields.
  • Devise and promote creative data visualization.
  • Support of current account programs and innovating thinking in positive ways ensuring the account continues to align with the overall team, account, and client goals.

Firm & Shared Services Model

Additional requirements include but are not limited to the following:

  • Support enhancement of technology and tools for account and LS use.
  • Play appropriate role relative to information security compliance for all JLL technology, account and platform implementations.
  • Support RED and drive/culture shift for JLL to become a data-driven organization.
  • Support performance manager with Program Management of technology, BI, Data, performance initiatives at account level.

Leadership

  • Help to identify savings and improvement opportunities, or problems requiring innovative solutions.
  • Regular reporting and updates to clients and colleagues, ensuring full understanding of progress, direction and expected results at all times.
  • Promote success powerfully, such that our team, vertical and clients recognize the value of your work.

Qualifications

  • Bachelor’s degree or equivalent work experience.
  • 5 years relevant work experience, 3 years of direct program & performance management referred.
  • Excellent communication and presentation skills (verbal and written)
  • Strong analytical skills with a track record of identifying potential issues pro-actively and formulating solutions and contingency plans.
  • Process Management experience or demonstrated skills –Results driven – the ability to analyze, act, and implement to ensure we achieve desired results.
  • Strong leadership, organizational and execution skills
  • Client relationship management. Must be highly credible in front of senior executive-level client personnel. Represents ideas effectively with strong persuading and influencing skills, and powerfully communicates the value of our successes.
  • Experience of extrapolating and visualizing data to derive actionable intelligence.
  • Advanced user of Microsoft Office 2010 or later (Excel, Word, PowerPoint).

Physical work requirements & work conditions

  • This position is work-at-home with some travel as required by LS or account leadership.
  • Direct reporting relationship to LS Shared Service Performance/BI/Data team and matrixed reporting relationship to one or more accounts.

Estimated compensation for this position is:

125,000.00 – 155,000.00 USD

The pay range listed is a total compensation range including bonus, if applicable. The provided range is an estimate and not guaranteed. An employment offer is based on applicant’s education, experience, skills, abilities, geographic location, internal equity and alignment with market data.

Location:

Remote –Columbus, OH, Sacramento, CA

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!


Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

  • 401(k) plan with matching company contributions

  • Comprehensive Medical, Dental & Vision Care

  • Paid parental leave at 100% of salary 

  • Paid Time Off and Company Holidays

  • Flexible and Remote Work Arrangements may be available

About JLL

For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500® company with annual revenue of $20.9 billion and operations in over 80 countries around the world, our more than 103,000 employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAY. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit jll.com.

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.

This position may require you to be fully vaccinated against COVID-19. If required, you’ll be asked to provide proof that you’re fully vaccinated upon your start date. You’re considered fully vaccinated two weeks after you receive the second dose of a two-dose vaccine series (e.g., Pfizer or Moderna) or two weeks after a single-dose vaccine (e.g., Johnson & Johnson/Janssen). Failure to provide proof of vaccination may result in termination. 

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.

Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.

Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

California Residents only

If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view our Supplemental Privacy Statement which describes your rights and disclosures about your personal information. If you are viewing this on a mobile device you may want to view the CCPA version on a larger device.

Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.


More Information

Application Details

  • Organization Details
    *US AMR-Jones Lang LaSalle Americas, Inc.
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