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COMPLETE Data Center Operations Cluster Manager, DCC Communities DCO - Dublin

15 days ago


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Job Opportunity Details

Type

Full Time

Salary

Not Telling

Work from home

No

Weekly Working Hours

Not Telling

Positions

Not Telling

Working Location

Dublin, Dublin, null, Ireland   [ View map ]

Job Description

Amazon Web Services (AWS) is growing rapidly, and we are looking for a Data Center Operations Manager to join our expanding Infrastructure Operations team.

We are currently expanding our infrastructure management team and we are looking for a manager with experience in people leadership, a strong technical understanding of data center operations and infrastructure, and the drive and vision to take AWS Data Center Operations into the future.

The Data Center Operations Manager is the leadership role for our compute operations teams within an AWS region. They will have managerial responsibility for safety, security, availability, scaling, costs and efficiency for their department. They lead the team that is installing, maintaining, and de-commissioning network and server equipment in a safe, secure and cost-effective manner across the region. The Data Center Operations Manager must manage across each function but also have the ability to dive deep into any given function as needed.

The successful candidate will be a highly driven, self-managed individual who demonstrates initiative and proactively seeks solutions to problems. The candidate will have an understanding of network and compute architecture and have experience managing repair requests in a high volume environment, as well as managing response to high severity events. They will have a strong track record of developing talent, and managing performance of their team and organization. They will be creating, tracking and controlling budgets; strategically planning through use of metrics; sponsoring, reporting and delivering large projects while proposing technical solutions to complicated problems. This position requires a candidate with the proven ability to drive continuous improvement and the ability to keep pace with our explosive growth while motivating others to meet the challenges of an extremely deadline-driven environment. While not required, an understanding of critical Electrical & HVAC systems is desired.

Responsibilities:

Lead and supervise a team of Data Center Technicians, installing, maintaining and decommissioning network and server hardware
Oversee the safety, security, availability, quality, and performance of the team, while driving a positive customer experience across multiple shift schedules
Strategic planning and forecasting; manage team and individual performance; delivering performance reviews, and address staffing needs
Carry out supervisory responsibilities in accordance with the organization’s policies and procedures
Mentor, train and develop career progression for direct reports and members of the organization
Obsess over team learning and development, both from a technical/functional and soft skills (critical thinking, emotional intelligence, and adaptability) development perspective
Coordinate support of change management resources in partnership with electrical and mechanical operations teams
Develop, improve, and share operational best practices across the region and with peers globally

Key job responsibilities
Lead and supervise a team of Data Center Technicians, installing, maintaining and decommissioning network and server hardware
Oversee the safety, security, availability, quality, and performance of the team, while driving a positive customer experience across multiple shift schedules
Strategic planning and forecasting; manage team and individual performance; delivering performance reviews, and address staffing needs
Carry out supervisory responsibilities in accordance with the organization’s policies and procedures
Mentor, train and develop career progression for direct reports and members of the organization
Obsess over team learning and development, both from a technical/functional and soft skills (critical thinking, emotional intelligence, and adaptability) development perspective
Coordinate support of change management resources in partnership with electrical and mechanical operations teams
Develop, improve, and share operational best practices across the region and with peers globally

We are open to hiring candidates to work out of one of the following locations:

Dublin, IRL

Basic Qualifications:

Basic qualifications

An engineering degree or equivalent
Extensive relevant engineering experience managing large scale services or infrastructure
Strong track record of building strong, successful technical teams
Prior ownership of the operation of a mission-critical team and/or product
Excellent team, organizational and planning skills, and the ability to consistently deliver results despite competing priorities and distractions
Excellent verbal and written communication skills
Excellent presentation skills
Excellent data analysis and influencing skills
Excellent project management skills and a proven track record of success in delivering complex projects
Excellent IT skills: Microsoft Office (Outlook, Word, Excel, PowerPoint)

Preferred Qualifications:

Preferred qualifications

An advanced engineering degree
Data center experience with a good understanding of compute server platforms, storage server platforms, server components, network devices, cabling best practices and IT service delivery principles.
Understanding of critical Electrical, HVAC and control systems
Experience in working in a high Safety and high Security culture.
Experience in Capacity planning and budgeting
Experience developing operational metrics
Experience building high performing teams
Experience presenting to senior management
Experience in driving improvement programmes
Experience with lean methodologies and Six-Sigma or similar qualification
Project Management qualification, Prince2 or PMP

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial +44 800 086 9884 (tel:+448000869884). If calling from Ireland, please dial +353 1800 851 489 (tel:+3531800851489).


More Information

Application Details

  • Organization Details
    Amazon Data Services Ireland Limited
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