COMPLETE Infrastructure Program Manager - 3254 Blacksburg VA

Primary Responsibilities

• Ensure all components of the Project Work Statement are met
• Ensure all deliverables are of high-quality and submitted in compliance with the contract
• Understand program financial reports, provide input to forecasts, work to achieve financial P&L targets, and review and approve invoices within 24 hours of receipt
• Manage Security Team Lead, Service Desk Lead, Operations Lead, among others to achieve efficient operations performance and meet agreed-upon project milestones
• Comply with ISO 9001 and CMMI Level 3 project management protocols including managing document libraries with appropriate project schedules, deliverables, status reports, and project documentation
• Integrate with remotely-located Enterprise IT Operations Center (EITOC) Service Manager and Service Level Manager to understand Service Desk performance reports across common areas such as Response, Resolution, and Customer Satisfaction metrics. Manage team to compliance with established SLAs and ITIL processes. Identify problem areas and work with team, management, and customers to resolve and improve.
• Actively seek to quantitatively evaluate team performance and develop process, checklists, charts, reports, job aids, and other materials to improve in targeted areas. Provide guidance and leadership during incidents and problems.
• Work with the Federal customer and Federal stakeholders to identify areas for improvement and increase customer satisfaction
• Work with the 1901 Group business teams to ensure corporate and contract compliance, identify opportunities for business growth and be accountable for program financial stability.
• Work with the pricing team to prepare budgetary estimates and ROMs for proposed work
• Travel to Fort Belvoir, VA, Reston, VA, or Blacksburg, VA as required to achieve the above goals

Basic Qualifications

• Bachelor’s degree and 12 years or a Master’s and 10 years’ experience
• Demonstrated experience leading and supervising teams of various job categories and skills in a managed cloud environment, like AWS and Azure. 
• Demonstrated experience with investigating and successfully implementing and integrating new technologies into a cloud environment.
• 5 years of leadership managing technical resources involved in cloud infrastructure and security environments.
• Bachelor’s degree and 12 years or a Master’s and 10 years’ experience
• Excellent verbal and written communication skills
• US Citizenship 
• Have existing SECRET clearance or ability to obtain SECRET level of clearance.
• If employee lives within 50 miles of the Blacksburg, Virginia 1901 Group office location, employee must commute into the office 2 days per week.

Preferred Qualifications

• Slight preference for candidates in the Blacksburg, Virginia area
• ITIL v4 Foundations Certification
• Project Management Professional Certification (PMP)
• AWS Certifications
• Master’s Degree

Pay Range:

Pay Range $105,300.00 - $190,350.00

The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.