COMPLETE Network Analyst - O'Fallon, IL

PROGRAM SUMMARY:
Our customer, Defense Information Systems Agency (DISA), acts as the provider of GIG/Defense Information System Network (DISN) services to its customers, the department of Defense (DoD) and national security organizations.  This position directly supports the DISA-provided GIG capabilities and services in our 24x7 Missile Defense (MD) Operation Support Cell (OSC) often working in tandem with our Transport, IP, and / or Unified Capabilities (UC) NOCs.

 
PRIMARY RESPONSIBILITIES:

• Responsible for overall network support for customer programs including monitoring and evaluating various components of the DISA Enterprise Network.

• Partner with engineering team to provide specifications for network architecture, evaluating and integrating new technologies to enhance current capabilities, and performing needs assessments.

• Analyze user requirements, concept of operations documents, and system architectures to develop solutions for network outages or other systems issues.

• Provide advanced troubleshooting and problem resolution of complex network problems.

• Interacts with customer and/or senior leadership regarding network engineering, technical considerations, and for associated problems, issues or conflicts.

• May be required to troubleshoot issues utilizing established procedures.

• This is a rotating shift position and must be available for a rotating shift.

• Verify equipment is operating within parameters of predetermined configurations and react to alarms as necessary.

• Work with DoD SATCOM Gateway facilities and deployed operators to troubleshoot and resolve SONET, IP and SATCOM network issues.

• Provide SONET/SDH/IP network support to include configuration of switches, routers, multiplexers, media converters, and modems.

• Utilization of diagrams, maps, cut sheets, and TSOs/SAAs/GAAs as source documentation for network configuration.

• Utilize ticketing applications to aid in customer problem tracking and resolution in all aspects of the network integral to our customer's communications.

 
BASIC QUALIFICATIONS:

• High School diploma and 3+ yrs. of related experience; Associates and Bachelor's degrees, preferred.

• Hold DoD-8570 IAT Level 2 certification (Security+ CE) prior to start date.

• Ability to work in a 24/7 operation.

• Experience with one or more of the following: alarm surveillance, fault management, LAN maintenance, performance management.

• Understanding of Satellite Communications (SATCOM) architecture and signal flow.

• Expertise in one or more of the following: routers, switches, crypto devices, routing, Promina, CISCO (multiplexers), Juniper, ADTRAN, MSPP, DWDM, Optical Switching, SATCOM/MILSATCOM.

• General understanding of network topologies, both transport and IP.

• Familiarity with the operation of trunk (bulk), MILSATCOM, and data encryption devices.

• Currently possess an active Secret security clearance and be able to obtain and maintain a Top Secret security clearance.

GSMO
#O&M