Manager, Process Excellence (EV Financial Processes) - Support Office Riga BC & BU | CircleK Job

Job Description

Circle K Business Centre is looking for a new colleague to join our team as: 

Manager, Process Excellence (EV Financial Processes)

Type of Employment: temporary (for up to 1.5 – 2 years)

Location: Riga, Latvia 

Visa requirements: A valid work permit from the EU/EEA (relocation assistance is not provided) 

Department: Finance Transformation

Reports To: Director Process Architecture

ROLE PURPOSE AND GENERAL SUMMARY

This is a fixed-term position for approximately 1.5 - 2 years, providing maternity leave coverage, with possibility to extend.

The Manager – Process Excellence EV Financial Processes is a key enabler of end-to-end process strategy, design and optimization across finance and interfacing business processes. Reporting to the Director, Process Architecture, this role supports process analysis, future-state design, roadmap alignment, and requirements definition across complex, cross-functional process areas. The role combines deep process expertise, finance acumen, continuous improvement capability, and a strong understanding of enabling technologies to help shape scalable, standardized, and business-led process transformation.

The role works closely with the EV team and is part of the E2E Business Transformation team under the Transformation Management Office (TMO). It also interacts with Subject Matter Experts, Global Tech, and other stakeholders that are either impacted by change or part of its delivery to ensure the process area evolves in a scalable, controlled, and business-led manner.

This is a process-first, cross-system role. It is responsible for defining end-to-end process requirements, identified controls points that are changing, handoffs, governance, and operating framework direction across multiple systems and business interfaces. Recommendations and direction should be aligned with the eMobility Team, who also supports primarily on vision and facilitation with senior stakeholders.

KEY RESPONSIBILITIES

·         Inform and shape EVFIN roadmap development by assessing current-state processes, analyzing pain points and improvement opportunities, and partnering with key stakeholders to align recommendations with corporate objectives, process strategy, business priorities, and leading practices.

·         Develop inputs and recommendations that translate business strategy, process pain points, value opportunities, and partner on technology dependencies into a prioritized EVFIN roadmap of structural, operational, and technology-enabled process improvements across the portfolio.

·         Ensure process designs incorporate appropriate controls, compliance requirements, and sustainable execution practices.

·         Establish process standards and governance practices that support consistency, transparency, scalability, and effective execution.

·         Contribute to the definition and evolution of the target operating framework for the portfolio, including key handoffs, ownership boundaries, and governance mechanisms across business, service delivery, and technology teams.

·         Participate in process design activities across the portfolio, including workshop facilitation, requirements definition, current-state analysis, future-state design, and functional process design.

·         Produce and maintain process documentation, design artifacts, and decision records needed to support alignment and implementation.

·         Facilitate cross-functional alignment with Project Managers, Subject Matter Experts, and technical teams to translate approved process designs into delivery, while identifying any trade-off decisions where process, technology, or resource constraints affect priorities, sequencing, or scope.

·         Support stakeholder alignment around process decisions by clarifying impacts, resolving cross-functional concerns, and enabling coordinated change where process redesign spans multiple teams, systems, or operating models.

·         Report value realization and process performance across the portfolio, using insights to assess process health, improvement progress, and the effectiveness of implemented changes over time.

·         Leverage data, process analysis, stakeholder insight, and relevant market and technology developments to identify structural issues and drive continuous improvement.

·         Escalate to the Senior team leader point for complex or cross-functional process issues, supporting structured resolution, root-cause analysis, and long-term solution design with business, service delivery, and technology teams.

KEY QUALIFICATIONS & EXPERIENCE

·         Experience in business process transformation, operational excellence, or continuous improvement.

·         Experience working across multiple systems/platforms and understanding how technology enables process design, controls, and reporting.

·         Strong understanding of end-to-end finance processes, with the ability to connect finance requirements to upstream and downstream business processes.

·         Demonstrated ability to apply transformation methods and frameworks.

·         Strong process design skills, including analysis, future-state design, documentation, and implementation.

·         Proven ability to influence stakeholders and drive positive change and adoption across complex, matrixed organizations.

·         Strong facilitation, communication, and stakeholder management skills.

·         Experience working in or with a Finance or Shared Services environment in a complex, international organization.

·         Fluency in English, to collaborate successfully with colleagues abroad.

WHY WORK WITH US

·         For 6 years in a row, Circle K Business Centre has been awarded
1st place in the CV-Online TOP Employer survey, International Business Services category;

·         Monthly salary starting from 2800 EUR gross;  

·         Covered tariff plan for your mobile phone;  

·         Health insurance; 

·         Employee discounts in our stores;  

·         Global and fast-paced work environment;  

·         Positive atmosphere and great colleagues around you;

·         Continuous personal and professional development driven by challenging goals; 

·         And more! 

Interested?

We encourage you to apply by November 24th, 2026!

We know great companies are built from within by great people like you.

Come grow with us! 

Circle K Business Centre SIA

PVN Nr: LV40103511774

Duntes iela 6, Rīga, Latvija LV-1013