Enterprise Platform Advisor - Kolkata, KDC1A | Accenture Job

Project Role : Enterprise Platform Advisor
Project Role Description : Provide consulting services and advice on complex enterprise transformations involving one or more technology platforms. Advise on platform selection, technology cost optimization and/or value levers. Develop and implement market-leading industry- and/or function-specific technology assets.
Must have skills : Change Management
Good to have skills : NA
Minimum 2 year(s) of experience is required
Educational Qualification : 15 years full time education

Change Management – Analyst

Summary: As a Change Management Analyst, you will support clients through the organizational, cultural and workforce shifts that come with large platform-led transformation. You will work as part of a change workstream on a live client programme - running stakeholder and change impact analysis, building communications and learning assets, tracking readiness and adoption, and helping business teams get ready for new ways of working.

You will be expected to deliver your own tasks independently, with guidance from a consultant or Change Lead, and to grow steadily into a subject matter expert in one or more change capabilities. This role offers strong consulting foundations, industry exposure and hands-on experience with AI-enabled change accelerators.

Roles & Responsibilities:-

Change strategy, impact and readiness

Conduct stakeholder analysis and maintain stakeholder maps, engagement plans and RACI views for assigned business units or geographies.

Run change impact assessments - capture process, system, role and behaviour changes, and translate them into practical mitigation actions.

Support business readiness tracking through readiness criteria, checklists, surveys and pulse checks ahead of each deployment wave.

Contribute to change strategy documents, change plans, case-for-change narratives and leadership alignment material.

Communications and engagement

Draft and produce change communications - emails, newsletters, intranet and Viva Engage posts, FAQs, leadership messages, posters and videos - aligned to the approved communication plan and client brand.

Maintain the communications calendar, manage approvals and track distribution and reach.

Support change champion and super-user networks: onboarding material, toolkits, forums, recognition and feedback loops.

Help plan and run engagement moments such as town halls, roadshows, demo days, floor walks and adoption campaigns.

Learning and enablement

Support training needs analysis and role-to-course mapping for impacted user groups.

Develop end-user enablement assets - job aids, quick reference cards, e-learning storyboards, simulations, how-to videos and instructor decks.

Coordinate training logistics, LMS uploads, attendance tracking, train-the-trainer sessions and post-training feedback.

Support hyper care and floor-walking activity around go-live and capture recurring user issues for resolution.

Adoption, analytics and AI accelerators

Use generative AI, agentic AI and other change accelerators to improve the speed, quality and personalization of change deliverables.

Track readiness, adoption, sentiment and proficiency metrics using digital adoption platforms, usage telemetry and survey tools.

Build and refresh adoption dashboards and status reports highlight trends, risk areas and recommended interventions.

Support value measurement by linking adoption data to programme benefits and business outcomes.

Delivery, governance and teaming

Own assigned deliverables end to end - quality, version control, client review cycles and on-time completion.

Maintain change trackers, RAID logs, governance packs and weekly or monthly status reporting for the change workstream.

Collaborate with business, functional, technical, deployment and PMO teams to keep change activity aligned to programme milestones.

Contribute to reusable assets, accelerators, templates and internal knowledge sharing for the practice.

Professional & Technical Skills:

Must have

Core Change Management

Change Impact & Business Readiness

Training & Learning Transformation

Change Communications & Engagement

Enterprise Platform Transformation exposure – SAP (including S/4HANA and SuccessFactors), Microsoft, Oracle, UKG or Workday

Strong written English, PowerPoint and Excel capability

Change PMO / Governance

Good to have

Agentic AI & AI Adoption (including Microsoft 365 Copilot enablement)

Change Analytics / Digital Adoption platforms (e.g. WalkMe, Viva Insights, Power BI)

PROSCI / APMG Change Management certification

Exposure to project management methodologies (Agile, waterfall, hybrid)

Creative design tools for communications, video and survey design

Additional Information:

Experience: 2-4 years of relevant change management experience

Locations: Bengaluru, Gurugram, Hyderabad, Kolkata, Noida

Education: 15 years of full-time education graduate degree or equivalent, MBA/PGDM preferred

Certification: PROSCI / APMG Change Management certification preferred

Mobility: May require mobility to client locations across India

Soft Skills required: Structured thinking, Communication, Storytelling, Collaboration, Adaptability, Ownership, Flexibility

15 years full time education

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com 

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