Global Network - Supply Chain and Engineering - Manufacturing & Operations - Smart Aftersales Service & Connected Service - San Jose, Plaza Real Cariari | Accenture Job

Join Our Global Consulting Network and Expand Your Horizons!

Are you passionate about Connected Services, IoT, telematics, and digital transformation? Join Accenture's Global Network and help leading organizations unlock the power of connected assets and intelligent service operations.

As part of our Smart Aftersales Service team, you will work with global clients across asset-intensive industries, helping them improve asset visibility, predictive maintenance capabilities, installed base management, and connected service outcomes through innovative technologies and industry-leading solutions.

Key Responsibilities

• Support Connected Service and IoT transformation initiatives.
• Design and optimize connected asset and installed base management processes.
• Contribute to predictive maintenance, remote monitoring, digital twins, and asset performance management programs.
• Support service BOM and parts data management initiatives.
• Participate in client workshops, requirement gathering, and solution design sessions.
• Collaborate with technical teams to support system integrations, data migration, and platform implementation.
• Contribute to business development activities and thought leadership assets.

Qualifications:

• Advanced English.
• University Degree
• 2–5 years (Analyst) or 5–9 years (Consultant) of experience in connected service, IoT/telematics, installed base management, EAM, or aftersales service operations—with platform exposure.
• 10–15 years (Manager) or 15–20 years (Senior Manager) of experience in connected service, IoT/telematics, installed base management, EAM, or aftersales service operations—with platform exposure.

Preferred Experience

• Experience in Connected Service, IoT, telematics, EAM, PLM, or aftersales service organizations.
• Knowledge of asset lifecycle management, remote diagnostics, condition monitoring, and predictive maintenance.
• Exposure to platforms such as:
  • PTC ThingWorx
  • PTC Windchill
  • Siemens Teamcenter
  • SAP EAM / PM / PLM
  • Oracle
  • Microsoft D365

Ideal Background

Industrial Equipment, Automotive, Aerospace & Defense, High-Tech, Medical Devices, Manufacturing, or related industries.

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

 Visit us at www.accenture.com 

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, militaryveteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicablelaw. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.