Systems Administrator III - Huntsville, AL | leidos Job

The Digital Sector at Leidos currently has an opening for a System Support Specialist to work in our Huntsville, AL office. This is an exciting opportunity to leverage your experience in support of the NEST Contract mission, providing end-user computing device services to NASA at Marshall Space Flight Center (MSFC).

PRIMARY RESPONSIBILITIES:

• Deliver new services to customers, including mobile, print, and computer services.
• Troubleshoot and resolve assigned customer issues.
• Interact daily with NASA customers to provide consultation and guidance on NEST services.
• Perform initial problem identification and troubleshooting of system issues, serving as a primary point of contact for NASA customers.
• Provide system support and guidance to assist customers with adjusting or obtaining services.
• Assist end users with hardware and software requests.

BASIC QUALIFICATIONS:

• Bachelor’s degree in Computer Science or a related field.
• 8+ years of Information Technology (IT) support experience.
• Strong professional written and verbal communication skills.
• Experience supporting current versions of the Windows operating system.
• Experience working with current versions of macOS.

PREFERRED QUALIFICATIONS:

• Knowledge of and experience with the NASA desktop computing environment and software suite.
• Experience using ServiceNow to manage incidents and service requests.

CLEARANCE REQUIREMENTS:

• U.S. Citizenship is required.
• Ability to obtain and maintain a Public Trust.

If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo — because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 — and moving faster than anyone else dares.

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