HR Functional Lead Consultant - Singapore, Raffles City Tower | Accenture Job

About the Role

Join Accenture's Talent & Organisation (T&O) practice, where we help organizations transform their workforce, operating models, and ways of working to unlock sustainable business value. As an HR Functional Lead Consultant, you will work with stakeholders to assess current HR operations, design future-state processes, and develop operating model solutions that enable business transformation. This role combines consulting, process transformation, and operating model expertise to deliver meaningful organizational outcomes.

Key Responsibilities

• Design new HR business processes tailored to business and transformation requirements.
• Conduct current-state (As-Is) and future-state (To-Be) process mapping activities.
• Perform fit-gap analysis to identify process, policy, and solution gaps.
• Facilitate business requirements gathering workshops with stakeholders and subject matter experts.
• Drive HR process standardization and harmonization initiatives across business functions.
• Support the design and implementation of target HR operating models.
• Develop innovative solutions using established methodologies, tools, and assets.
• Implement programs and interventions that support organizational transformation and business readiness.
• Engage stakeholders to ensure alignment and successful adoption of new processes and ways of working.

Required Qualifications

• Advanced proficiency in Business Operating Model.
• Minimum 5 years of experience in HR transformation, business process consulting, operating model design, or related disciplines.
• Strong experience in process mapping, fit-gap analysis, and business requirements gathering.
• Strong stakeholder management, workshop facilitation, and analytical skills.
• Ability to articulate value cases and develop business cases that demonstrate how technology impacts people, processes, and operating models.
• Passion for leveraging AI and proven experience applying AI-powered tools (e.g., Microsoft Copilot, ChatGPT, Claude) to improve productivity, analysis, and business outcomes.
• Bachelor's Degree in a relevant field.

Preferred Qualifications

• Advanced Business Requirements Gathering.
• Advanced Contract Solution Gap Analysis.
• Intermediate Process Improvement.
• Intermediate Change Management.
• Beginner Strategic Planning.

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com 

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We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.