Site Enrollment and Engagement Lead - Milan, Italy | IQVIA Job

Site Enrollment and Engagement Leads collaborate with research staff and other stakeholders to drive trial recruitment and support study-specific training needs. The role as a strategic partner to both external and internal stakeholders to optimize the site experience and performance. They lead relationship management and communication of medical and scientific information with healthcare providers and caregivers.

Essential Functions

• Works with research sites to develop study-specific action plans to accelerate recruitment or support study-specific procedure training

• Provides education to healthcare professionals and their staff, reinforcing study protocols as related to a clinical trial

• May partner with referral networks to identify potential subjects for a trial

• Maintains and analyzes customer records to customize strategies to maximize pre-screening, screening, and enrollment in trials

• Completes internal electronic reporting systems; organizes and holds group events to optimize program delivery

• Successfully manages objections raised

• Maintains up-to-date technical knowledge of specialty and disease areas

Qualifications

• Bachelor's Degree (BA/BS) in Health Sciences or related field, or equivalent academic/professional qualifications

• Clinical research experience at the site level required

• Nurse or other healthcare professional preferred

• CRA experience preferred

• High flexibility to travel (internationally, if needed)

• Clinical competence in relevant therapeutic area

• Excellent interpersonal and communication skills

• Strong written and verbal communication skills, including fluent command of English

• Ability to execute tasks with minimal oversight

• Ability to coordinate and complete activities across multiple functions

• Solutions-based approach to problem-solving

• Positive, can-do attitude

• Strong customer service orientation

• Collaborative mindset and team player

• Demonstrates empathy and awareness of cultural differences

• Upholds the values of IQVIA

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.

The potential base pay range for this role, when annualized, is 35 400,00 € - 53 000,00 €. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.