We are seeking a Project Delivery Program Lead to join IQVIA Laboratories at Marietta, GA.

Job Summary:

What You'll Be Doing:

• Lead the setup and delivery of complex clinical research studies, including companion diagnostic and multi-region studies
• Develop and maintain project plans, milestones, risk logs, issue logs, action logs, budgets, timelines, and deliverables
• Partner with Study Setup teams to support high-quality database configuration and protocol-specific documentation
• Build and manage customer relationships, lead customer meetings and presentations, and serve as an escalation point for study and program-level issues
• Monitor study activities, documentation, eTMF filing, reporting, scope changes, service issues, and closeout requirements throughout the project lifecycle
• Prepare and present protocol-specific materials at kick-off meetings, investigator meetings, bid defense meetings, and other internal or external meetings
• Provide study training to sites, CRAs, and customers, and establish effective communication channels to manage expectations and resolve issues
• Lead customer program processes, best-practice development, process improvements, mentoring activities, and department-level assignments
   

What We Are Looking For:

• A Bachelor's Degree in Life Sciences and/or related experience is preferred
• 5-7 years of experience in clinical trials/ hospital-funded research, project management or laboratory environment preferred
• Thorough knowledge of project management processes and central laboratory operations, including kits and supplies, logistics, laboratory operations, specimen storage, data reporting and transfers, and site alerts, is required
• Demonstrated proficiency with Microsoft Office and centralized laboratory systems, or equivalent systems experience, is preferred
• Experience successfully leading large, global, and complex Phase I-IV clinical trials is preferred
• Other equivalent combination of education, training, and experience may be accepted in lieu of degree
   

The Knowledge, Skills and Abilities Needed for This Role:

• Excellent interpersonal and customer management skills, with the ability to establish and maintain effective working relationships with coworkers, managers, and customers
• Thorough understanding of medical and clinical research terminology
• Strong organizational and time-management skills, with the ability to meet deadlines in a fast-paced environment
• Strong written and verbal communication skills, including a good command of the English language
• Ability to lead cross-functional activities, coordinate issue resolution, mentor colleagues, and support continuous process improvement
   

What We Offer You: