COMPLETE Spa Main Desk GRO - Seoul

Spa Main Desk GRO
Full time

Position : Line Staff
Four Seasons Hotel Seoul

The Four Seasons Hotel Seoul is looking for a Spa Main Desk GRO who shares a passion for excellence and who infuse enthusiasm into everything they do. This position reports to the Spa Supervisor.

Responsibilities

• Welcome and acknowledge all guests according to company standards, anticipate and address guests' service
• Knowledgeable about treatments, products and services offered as well as pricing
• Know all frequent customers and be familiar with their special requests. Ensure that their needs are met.
• Ensure that all guest supplies and amenities are offered and replenished to the required standards
• Schedules treatments to maximize use of time within the treatment schedule

Qualifications and Skills

• An experienced customer service professional with a passion for service and hospitality.
• You will be a willing team player, accomplished multi-tasker, comfortable with computer systems and communicating over telephone and email.
• Requires reading, writing and oral proficiency in the English and Korean language.

Visa Requirements
Must already possess valid work authorization in South Korea.

We look forward to receiving your application!