COMPLETE Host/ess - San Domenico Palace Taormina - Taormina

We currently have an opportunity for a talented Host/ess to join our team at the San Domenico Palace Taormina for our bustling 2024 summer season!

About Four Seasons Hotels and Resorts
When you think about Four Seasons, we hope unparalleled luxury comes to mind. But what is luxury, really? Our answer may surprise you. To us, true luxury is a meaningful sense of belonging. It is a dedicated focus on how people want to be treated, grounded in the genuine care guests experience during their stay and defined by an abundance of humanity and generosity. This starts with our passionate team, welcoming guests to be the centre of our world, anywhere in the world – and always with a distinctly human touch.

About San Domenico Palace Taormina, a Four Seasons Hotel

One of the world’s most legendary hotels, San Domenico Palace invites you to embark on an epic journey into history. With origins dating back to 1374, this classic Dominican convent was expanded in 1896 to become a hotel, featuring a new building designed in liberty style. For more than a century, San Domenico Palace has welcomed the world’s most illustrious guests – from Oscar Wilde and King Edward VIII to Elizabeth Taylor, Audrey Hepburn and Sophia Loren. Now, as Four Seasons, this iconic hotel begins a new era, delivering the highest standards of personalized service.

The Role of Host/Hostess

Reporting to the F&B Guest Relations Ass. Manager or Outlet Manager, you will be responsible for ensuring an exceptional welcoming experience to our Guests. Responsibilities will include coordinating Guest reservations and responding to inquiries, reviewing the reservations to organize the best table allocation. You will ensure you develop a complete knowledge of all menu items and daily specials, support the set-up of the room, maintain a station chart and cover count for the restaurant while recognizing capacities of our servers, prepare bills and ascertaining Guests’ satisfaction.

Our Ideal Host/Hostess will have
High school diploma and six to twelve months of restaurant, food and beverage or equivalent experience is required. Previous experience in luxury hotels and/or fine dining restaurants or restaurant groups. International experience would represent an asset.

This position requires a working knowledge of the restaurant aspect of Four Seasons services, policies or operations and general knowledge of the hotel. Working knowledge is generally learned on the job. It also requires knowledge or the ability to operate computer equipment and the reservations system. You should have attention to detail, strong interpersonal and relationship building skills, the ability to multi-task with excellent organizational skills, be a team player and bring your personal touch and energy to our guest experiences.

You must have fluency in English and Italian. A third European language would represent an advantage.

This position is based at the San Domenico Palace in Taormina and the contract is seasonal. The candidate must have a flexible schedule with the ability to work all shifts, weekends and holidays. You must possess the legal right to work in Italy.