NetOps Specialist Junior - Okinawa, Japan | leidos Job

The Service Management, Integration, and Transport (SMIT) is the largest IT services program for the Navy. Under SMIT the Leidos team will deliver the core backbone of the Navy-Marine Corps Intranet (NMCI) and Marine Corps Enterprise Network (MCEN), including cybersecurity services, network operations, service desk, and data transport.  To continually modernize these networks, the Navy and Marine Corps will award project Task Orders onto the SMIT contract.

Primary responsibilities include, but are not limited to:

• Respond to incidents from triage through resolution, including escalations, where appropriate.

• Respond to infrastructure repairs, including directing remote activities to maintain operational effectiveness for services.

• Provide root cause analysis documentation in accordance with Government procedures.

• Provide data center support where appropriate.

• Document daily shift activities in appropriate reporting and ticketing tools and ensure proper pass down of any outstanding issues.

• Provide incident notification to Government representatives. 

Basic Qualifications:

• High school Diploma or General Equivalency Diploma (GED) and a minimum of 2 year of relevant experience

• US Citizen with an active DoD Secret Clearance

• Must possess a Security+ and a CCNA certification

NGEN