COMPLETE Housekeeping Floor Supervisor - San Domenico Palace Taormina - Taormina

We currently have an opportunity for a talented Housekeeping Floor Supervisor to join our team at the San Domenico Palace Taormina for our bustling 2024 summer season!

About Four Seasons Hotels and Resorts
When you think about Four Seasons, we hope unparalleled luxury comes to mind. But what is luxury, really? Our answer may surprise you. To us, true luxury is a meaningful sense of belonging. It is a dedicated focus on how people want to be treated, grounded in the genuine care guests experience during their stay and defined by an abundance of humanity and generosity. This starts with our passionate team, welcoming guests to be the center of our world, anywhere in the world – and always with a distinctly human touch.

About San Domenico Palace Taormina, a Four Seasons Hotel
One of the world’s most legendary hotels, San Domenico Palace invites you to embark on an epic journey into history. With origins dating back to 1374, this classic Dominican convent was expanded in 1896 to become a hotel, featuring a new building designed in liberty style. For more than a century, San Domenico Palace has welcomed the world’s most illustrious guests – from Oscar Wilde and King Edward VIII to Elizabeth Taylor, Audrey Hepburn and Sophia Loren. Now, as Four Seasons, this iconic hotel begins a new era, delivering the highest standards of personalized service.

The Role of the Housekeeping Floor Supervisor

Reporting to the Director of Housekeeping, You will be responsible for supporting the department Leadership team in coordinating the Room Attendants’ work on the floors. You will ensure all guest rooms meet the highest standards as set by Four Seasons Hotels and you will oversee the housekeeping team working on the rooms while conducting detailed inspections of their work so to ensure room and suite is prepared in a timely manner. You will handle guest interactions and requests with the highest level of hospitality and professionalism, always ensuring their expectations are met.

Our Ideal Housekeeping Floor Supervisor candidate will have

At least 2 years of experience in the role with proven professional experience within a luxury Housekeeping department. You will have a very good knowledge of housekeeping standards and sequence of service, an empathetic and caring approach and a talent for offering the highest cleaning standards and hygiene practices, always ensuring a superb room experience for our guests. You will have excellent interpersonal, communication and relationship-building skills to work with cross-functional teams, have the highest level of integrity and transparency, strong business acumen, a passion for service, an exceptional eye for detail and a desire to promote a continuous learning environment that creates an atmosphere for professional development opportunities. Our candidate must have fluency in English and Italian. A third language would represent ad advantage.

This position is based at the San Domenico Palace Taormina and the contract is seasonal. The candidate must have a flexible schedule with the ability to work all shifts, weekends and holidays. You must possess the legal right to work in Italy.