DE033510-Workforce Services Manager - Quezon City, Cyberpark Tower 1 | Accenture Job

---ONLY THOSE APPLICANTS WHO ALREADY HAVE THE RIGHT TO LIVE AND WORK IN THIS COUNTRY ARE ELIGIBLE TO APPLY FOR THIS ROLE--- POSITION TITLE: Workforce Services ManagerWORK SETUP: RTO OVERALL PURPOSE:The Workforce Services Manager is responsible for driving corporate initiatives, delivery of metrics and optimal performance of the group through continuous interaction with stakeholders with the intent of achieving contractual objectives and corporate goals. RESPONSIBILITIES:General Responsibilities:• Develop and implement WFM strategies aligned with organizational goals• This position needs to be aware of the financial situation of the account being handled and needs to drive profitability by resource optimization and cost reduction in collaboration with Operations and other departments• Translate business needs into workforce plans.• Utilize advanced analytical skills to assess various concepts, alternatives, and proposed solutions, providing data-driven insights and recommendations• Lead change management for WFM processes and tools.• Continually offer input to innovate processes, systems, organization and culture• Ensure compliance with labor laws and company policies.• Collaborate with HR, Finance, Operations, and IT on resource planning• Responsible for the development of resources under his/her span OTHERS: Project Shift Schedule: Rotation ShiftProject Rest Day: RotationProject/Team Location: Quezon City, Cyberpark Tower 1

SKILLS AND QUALIFICATIONS: Standard WFM ProfileAt least 8-12 years of relevant experience in WFMAt least 5 years leadership experience

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