COMPLETE Director of Banquets - Minneapolis

The Four Seasons Hotel Minneapolis seeks a Director of Banquets to join our talented team!  Don't miss this unique opportunity to be part of the world's leading luxury hotel company!  

Be a part of Four Seasons Hotel Minneapolis where we foster connection, celebrate character and develop craftsmanship. Join our uniquely talented team, and we will support you in doing your best work. Whether you’re inspired by our culture, incomparable views of the Mississippi River or two-time James Beard Award-winning native Minnesotan chef, discover why your future is here.  

Join Our Team  

Join a team that is built on mutual respect, collaboration, creativity and a commitment to the highest quality service. Four Seasons Minneapolis provides guests with a haven of serenity and luxury. Four Seasons provides employees with the same level of care that we expect to be shared with our guests. We have been ranked in FORTUNE Magazine’s 100 Best Companies to work for since 1998.  

ESSENTIAL JOB FUNCTIONS:  

• Select, train, evaluate, lead, motivate, coach, and discipline all employees, supervisors and assistant managers in the Hotel’s Banquet Department to ensure that established cultural and core standards are met.  Continue to motivate and engage long-tenured employees.  Focus on long-range strategic planning for outlet operation and development of the execution plan.  

• Develop and maintain effective lines of communication with banquet and stewarding employees. The ability to be visible in the operation; assist when needed, provide recognition, promote good public relations, and handle complaints, concerns or special requests for guests, clients, and group contacts.  

• Coordinate set-up requirements for hotel and off-site functions according to the banquet event orders and review any necessary changes with Catering Managers prior to the event taking place.  Connect directly with group contacts once onsite and relay all necessary information to Catering and Conference Services Managers, Banquet team, and Stewarding team to ensure that all details of the function are carried out.  Facilitate the quality and timeliness of all food items in partnership with the culinary team.  Provide our guests with knowledge of wine and spirits in an elegantly appointed environment dedicated to an attentive and distinctive experience.  

• Monitor trends in catering/banquets and produce comparison shops.  Work closely with the Assistant Director of Food & Beverage, Executive Chef, and Catering team, to design an effective menu and wine list while ensuring excellent product quality at a fair price.  Attend regular operational meetings to ensure effective coordination and cooperation between departments.  

• Understand and drive labor standards in partnership with Finance.  Control labor and operating expenses through effective scheduling, budgeting, purchasing decisions, and inventory and cash control. Clearly describe the cause of variance and implement change as necessary.  

• Observe the physical condition of facilities and equipment in the banquet and back-of-house/stewarding areas and make recommendations for corrections and improvements as needed.  Ensure that follow-up on pending work order tickets is completed in a timely manner so as not to compromise guest experience.  

• Provide leadership, support, and assist in other areas and outlets throughout the hotel when needed   

Desired Qualifications and Skills  

• College education or equivalent experience  

• Experience by position is from three to five years of employment in the related position with Four Seasons or other organization.  

• Successful candidate must possess legal work authorization in United States  

What to Expect:  

We offer the following complimentary, market-leading benefits:  

• Comprehensive health and vision insurance*  

• Discovery nights at Four Seasons Properties around the globe  

• Holiday and vacation pay  

• Daily meals inspired by award-winning chefs  

• Uniforms and uniform care  

• Sick pay, disability coverage and life insurance  

We also care for our team members through competitive compensation packages, opportunities for career development and advancement, and the following rewards in support of their work-life balance:  

• Parking and metro transit discounts  

• Staff lounge and cafeteria space with city view  

• Up to eight weeks of parental leave pay  

• Fur baby insurance  

• 401(k) retirement plan  

• Discounted accommodations at Four Seasons properties worldwide  

• *Dental coverage available at a discounted rate.  

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated. Whether you work with us, stay with us, live with us or discover with us, our purpose is to create impressions that will stay with you for a lifetime. This comes from our belief that life is richer when we truly connect to the people and the world around us. Thank you for your interest in working at Four Seasons Hotel Minneapolis. We look forward to receiving your application.  

Service Culture  

Currently operating 122 hotels and resorts, and 46 residential properties in major city centers and resort destinations in 47 countries, and with more than 50 projects under planning or development, Four Seasons consistently ranks among the world's best hotels and most prestigious brands in reader polls, traveler reviews and industry awards. Our greatest asset, and the key to our success, is our people. We believe that each of us needs a sense of dignity, pride and satisfaction in what we do.  

Learn more about what it is like to work at Four Seasons, visit us:  

http://jobs.fourseasons.com/  

https://www.linkedin.com/company/four-seasons-hotels-and-resorts  

https://www.facebook.com/FourSeasonsJobs  

https://twitter.com/FourSeasonsJobs