COMPLETE Coin & Candor Host/ess - Westlake Village

Our Brand Promise:   

At Four Seasons, life is richer when we truly connect to the people and world around us. Whether you work, stay, live or discover with us, our purpose is to create impressions that will last a lifetime.   

Our Promise to You:  

To create a culture and a work ethic based on the Golden Rule, giving our people a framework to pursue a superior international service culture.    

What Makes Us Unique:   

Four Seasons Hotel Westlake Village is a Southern California oasis, set between the bustle of Los Angeles and Santa Barbara’s wine country, just north of Malibu’s famed beaches. It’s here where recreation, rolling hills, and southern California’s best climate meet a wealth of resort-style amenities, recreation, wellness, and culinary experiences to relax, reconnect, recharge and renew.

What We Expect:   

Job duties include but are not limited to: 

• Seat guests promptly at a table pre-set for the number in the party and according to guest preference.

• Set up host/hostess stand, review guest reservation book, and make recommendations as to the set-up of the room, maintain a station chart and cover count for the restaurant while recognizing the maximum workload capacity of each server in order to meet Four Seasons Service standards.

• Answer telephones according to Four Seasons standards and take guest reservations or provide information regarding the restaurant or any other hotel service.

• Anticipate the needs of guests, respond accordingly to guest inquiries or problems, and recognize regular guests by name and utilize the guest's name consistently.

• Inspect and maintain daily menus to ensure quality, condition and appearance while developing a complete working knowledge of all menu items and daily specials.

• Comply with Four Seasons' Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact.

• Work harmoniously and professionally with co-workers and supervisors.

Ideal Candidate Will Have: 

• High school education or equivalent experience

• Six to twelve months of restaurant, food and beverage, or equivalent experience is required

• Requires knowledge or the ability to operate computer equipment and the reservations system.

• Requires reading, writing and oral proficiency in the English language.

We Offer:   

• Hourly Range: $20.20

• Medical/Dental/Vision Insurance  

• 401K Retirement savings plan  

• Employee Assistance Program  

• Investment in your Wellbeing  

• Life Insurance  

• Complimentary Room nights and discounted rates   

• Free meals and on-site parking  

• Training programs, tuition reimbursement  

• Growth & Development opportunities  

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf