RL - Mortgages – Area Sales Manager - Prime Mortgages- DSA
About the Business Group:
The Mortgages department is a part of the Retail Lending business of the bank and offers Home Loans and Loan against Property to all categories of customers Pan India.
About the Role:
This is a leadership role responsible for achieving business goals, optimizing profitability, overseeing compliance, and driving transformation within HL and LAP business. It involves strategic planning and execution to maximize revenue, enhance portfolio growth, and ensure risk compliance.
Details of the Role:
Department
Retail Lending
Grade
M/SM/AVP
Sub-Department
Retail Lending- Prime Mortgages
Reporting (Business)
AVP/VP/SVPI
Location
Pan India
Reporting (Matrix)
Key Responsibilities:
Business Goals and Profitability
Achieve business targets for the assigned area through the DSA network.
Track DSA performance and ensure quality sourcing across the region.
Sales and Channel Development
Onboard, train, and engage DSAs for consistent lead generation and quality conversions.
Conduct regular reviews with DSA partners and field staff to drive performance.
Compliance and Risk Management
Ensure all partner-sourced files comply with process norms and documentation requirements.
Flag and mitigate risks by monitoring sourcing patterns and trends.
Customer Experience
Work closely with DSAs to ensure timely and professional customer interactions.
Act as the point of contact for service issues and complaint resolution.
Digital Adoption and Innovation
Encourage and track the use of digital platforms by DSA teams for faster TAT and visibility.
Qualifications:
Graduation/post-graduation from a recognized institute
6+ sales experience (secured products preferred) with at least 2-3 years in HL and LAP
Role Proficiencies:
Strong sales orientation
Proficiency in managing complex client relationships, diverse stakeholders
Capability to handle pressure and meet deadlines
Skill in managing large, geographically spread team; coaching and mentoring team members
Competence in managing within a dynamic, priority-setting environment
Strong risk and compliance mindset
Adept at communication and interpersonal skills
About Axis
Incorporated in 1994, Axis Bank is one of India’s most trusted banks & the third largest in the private sector. At Axis Bank, customer centricity has always been the foundation of our business. Our efforts to address the requirements of a diverse customer cross-section are powered by robust infrastructure, advanced technology, a comprehensive monitoring & control framework & a large talent pool.
The Bank has a young & engaged workforce with an average age of 30 years. We are an equal opportunity employer & believe in empowering our employees by offering rich roles, learning opportunities & flexibility to chart their career, their way.
Job Skills: Refer to the Job Description Experience Required: 8-12 Yrs
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