COMPLETE Manager of People & Culture - Santa Fe

Manager of People & Culture

”At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating every one we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us, discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.”

Join our team in the Land of Enchantment!

Are you ready to take the next big step in your hospitality career? Four Seasons Resort Rancho Encantado Santa Fe is seeking a dynamic, top talent individual with a passion and experience for growing in the field of Human Resources.

An individual who shares our passion for achieving service excellence and infuses enthusiasm into everything he/she does!

What are we looking for and what can you bring to the table?

• We’re for looking for a genuine caring and compassionate individual with a passion for hospitality that possess integrity and accountability.
• An individual who let’s their personality shine through and can be themselves.
• You feel empowered to make the best decisions for the employees to create an experience and truly connect with them.
• They have a passion for human resources and helping people creating a connection with employees and managers that creates trust and openness.
• You lead with inspiration. You love organizing, paying attention to details and thrive in multitasking in a very fast paced environment.
• You have a creative passion and the ability to innovate and adapt to all situations that arise on a daily basis.

• 2+ years of Human Resources experience or equivalent is required and preferably in a luxury hospitality environment.
• You must be bilingual in Spanish (reading and writing)
• You have outstanding communication skills and presenting (Training) information to an audience is exciting to you.
• You are knowledgeable in local, state and federal employment laws.
• Ability to have fun!

What would my job responsibilities be?

As the Manager of People and Culture you will assist and report directly to the Director of People and Culture with responsibilities in all aspects of human resources responsibilities including benefits administration, employee relations, recruitment and retention of staff, communication to staff, career development of staff, wage & hour compliance, training, workers’ compensation and legal matters related to hotel employees.

• Using your genuine and authentic personality you create an open door environment for any employee to feel welcome and comfortable when needing assistance.
• Understanding people’s situations and feelings and taking actions to make it the   best experience ever for our employees.
• Create strong and open communication relationships with all levels of resort managers and employees.
• You have the strong ability to be aware and present in supporting the operational departments when needed. Investing in development of staff and managers. You are confident in providing coaching and feedback to all levels of resort personnel.
• You are a brave problem solver with the highest level of hospitality mentality and professionalism resolving employee issues and concerns.
• A committed team player.
• This position is mostly Monday - Friday with possible weekends or evenings as business operations are needed.

What will it be like working for Four Seasons?

You would be working for the only hospitality company who’s employees have proudly recognized us to be a “Great Place to Work – For ALL” by Fortune Magazine for 23 consecutive years. Four Seasons is the leading luxury hospitality company in the world with a firm commitment to customer service. Dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality, Four Seasons can offer what many hospitality professionals dream of -the opportunity to build a life-long career with global potential and a real sense of pride in work well done. We believe that our most valuable asset are our employees and we truly embrace diversity, equality, inclusiveness.  We build our culture upon integrity, trust, transparency, respect and kindness!

What about the great Benefits?

• Complimentary stays at Four Seasons over 125 locations worldwide (subject to availability)
• Free employee meals prepared by the culinary team
• Excellent Training & Development
• Competitive Salary
• Complimentary employee parking
• Food & Beverage discounts
• Medical benefit plan, including medical, dental, vision, life insurance (upon hire)
• Incredible Parental Leave
• 401(k) Retirement Plan
• Paid Time Off to enjoy travel or just relax (upon hire)
• Sick Pay
• A culture that breeds success, and rewards it in many different ways

"US work authorization is required unless candidate is currently in a managerial position at a Four Seasons location."

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf