COMPLETE Travel Industry Sales Manager - Miami Beach

Reading, writing and oral proficiency in the required language.

Good personal & professional references.

Working computer skills and knowledge including but not limited to Excel, Word, PowerPoint, Delphi, Internet and Opera.

Experience

Luxury hotel Sales preferred (minimum of 3 years) or 3 – 5  or operational  hotel experience Proven sales track record a plus.

Travel

Varies but approximately 10%

Key Competencies

• ​Sales Philosophy:
• Aggressive in pursuing lead opportunities                       
• Creativity in connecting with decision-makers.
• Likeability
• Resilient      
• Motivated by goal achievement.  
• Can-do attitude     
• Telephone prospecting skills         
• Time Management Skills
• Selling through Email and person to person 
• Rapport developing skills.     
• Organization skills     
• Leadership skills     
• Verbal Communication skills     
• Written Communication skills     
• Solicit, confirm and service travel agent, wholesale, negotiate and transient accounts including negotiating rates and confirming contracts that ensure targeted budget achievement.
• Identify and create target accounts or agencies that will generate business on behalf of hotel but not conflict with WSO efforts.
• Utilize arrival reports, Hotelligence, Opera business intelligence, Book of Lists, Hoover’s Lists, etc., to solicit and secure business on behalf of hotel.
• Use company wide programs, sales developments, prospecting projects, WSO customer events and reporting for individual business development.
• Follow up on all business inquiries and leads and qualify business to generate room nights and impact RevPar performance. 
• Create and execute account plans for top 20 accounts and make recommendations re: pricing, yield management, room night production, sales activities, etc. 
• Achieve monthly and annual revenue and direct sales goals including outside sales calls, prospecting calls, site inspections, and entertainment as outlined.   Uncover potential P2P leads on behalf of sister properties and the company. Treat active selling, solicitation and business development as #1 job priority. Protect the Golden-Selling Hours. Allocate time and resources as appropriate for account potential.
• Schedule activities effectively and meet deadlines.
• Handle sales calls and trips in a cost and time-efficient manner.
• Ability to plan activities in advance.
• Ability to coordinate special events, promotions and other required management duties as assigned.
• Participate in local business travel organizations or travel agent organizations as needed.
• Identify, select and participate in local organization that will garner positive exposure for hotel, increase network of potential clients, and generate new business opportunities. Ideally, manager would have opportunity to serve on a committee or board to demonstrate leadership within the community.