COMPLETE Sales Manager, Group & Travel Industry - Miami Beach

Professional Requirements Qualifications

Reading, writing and oral proficiency in the required language. Good personal & professional references. Working computer skills and knowledge including but not limited to Excel, Word, PowerPoint, Delphi, online RFP platforms, IdEAS, Internet and Opera.

Experience

Proven sales track record a plus.

Travel

Varies but approximately 10%

Key Competencies

• Telephone prospecting skills         
• Time Management Skills
• Selling through Email and person to person 
• Rapport developing skills.
• Revenue management and business analysis using brand platforms and methodologies.
• Negotiation Skills and experience with contracting
• Organization Skills                                                                                        
• Leadership Skills
• Verbal Communication Skills
• Written Communication Skills
• Strong understanding of hotel’s SWOT position against key competitors
• extensive product and destination knowledge (of own and competing destinations) related to group meeting market and associated F&B/production/A/V sales if group manager extensive knowledge of TI customer base and consortia/wholesale business model if TI manager.
• thorough understanding of PCI compliance requirements and billing methodology for assigned segment demonstrated experience with B2B negotiations and contracting.
• Identify and target customers from assigned market that will generate business on behalf of hotel but not conflict with WSO efforts.
• Negotiate, draft, generate and confirm/sign contracts that ensure hotel budget and revenue targets are achieved.
• Adjust group pricing and recommend group concessions as needed to secure business in support of hotel budget targets.
• Use company wide programs, sales developments, prospecting projects, WSO customer events, arrival reports, Hotelligence, Opera business intelligence, Book of Lists, Readerboard reports, Hoover’s Lists, City Business Journal, etc, to solicit and secure business for assigned segment.  
• Prepare and present analysis and reporting on business trends, market conditions and customer base as needed to DOS/DOM for assigned markets and business.
• Follow up on all business inquiries and leads and qualify business to generate room nights and associated food and beverage revenue to impact RevPar performance. 
• Create and execute customized account plans for assigned market territory to ensure maximum group revenue and budgeted group targets are achieved. 
• Achieve monthly, quarterly and annual revenue and direct sales goals by implementing a territory business development strategy including outside sales calls, prospecting calls, site inspections, and entertainment as outlined.  
• Uncover potential P2P leads on behalf of sister properties and the company.
• Solicit, confirm and service travel agent, wholesale, negotiate and transient accounts including negotiating rates and confirming contracts that ensure targeted TI budget achievement if assigned to TI market.
• In alignment with Hotel’s strategic business plan, identify and create target accounts or agencies that will generate business on behalf of hotel but not conflict with WSO efforts.
• With a high degree of independence, use companywide programs, sales developments, prospecting projects, WSO customer events and reporting for business development.
• Impact corporate sales production to ensure maximum account penetration.
• Contribute segment strategy recommendations to the Hotel’s annual business and marketing plan to maximize revenue and optimize the mix of business based on market conditions and forecasts.

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf