COMPLETE Assistant Security Manager - New York Downtown

OUR VISION:
We are New York’s Luxury Lifestyle Icon.
 
OUR MISSION:
To inspire meaningful connections…
To curate exceptional experiences…
To deliver passionate service…
       …with kindness, care and a commitment to excellence
 
Our value proposition is to provide our guests with a catalog of experiences for a life well lived, in addition to the Four Seasons service excellence promise.
 
OUR PURPOSE:
 
To Enrich the Lives of Employees, Guests and the Community around us
 
 

OUR VALUES:
 
We think differently
We are client obsessed
We have passion
We own it
We truly care about each other
We have integrity
 
 
Join Our Team
 
The Four Seasons Hotel New York Downtown is looking for an Assistant Security Manager who fully embodies our values, shares a passion for excellence, and infuses enthusiasm into everything they do. As Assistant Security Manager you will be accountable for shaping the client and employee experience by providing exceptional service in support of our world-renowned hotel. FSNYD is recognized as a Forbes 5 Star Hotel; Forbes 5 Star Spa and AAA 5 Diamond Hotel.
 
This position reports to the Director of Security. Work authorization for the location is required.
 
Four Seasons Hotel New York Downtown is diverse, inspiring and vibrant. As Assistant Security Manager, you will be part of a team that prides itself on excellent service, driving inclusion & belonging, working collaboratively, demonstrating mutual respect and having a passion for providing exceptional client experiences. Your role is vital to the success of Four Seasons New York Downtown. You will be able to shape your work environment by contributing to new ideas, offer solutions and find ways to collaborate with all departments being at the heart of the operation. In return you will be provided with the same level of care that we expect to be shared with our employees and all backed by our impressive Employee Value Proposition.
 
AWARDS
 
Forbes 5 Stars Hotel & 5 Stars Spa
Forbes employee of the year 2020
AAA 5 Diamonds
Virtuoso Best New Comer 2017
 
 
WHO YOU ARE: 
 
You are enthusiastic, optimistic and passionate. You are self-driven and solution oriented. You are invested in your team, you listen, care about their development and celebrate your team’s success. You set expectations and know to ‘inspect what you expect’. You foster inclusion and embrace diversity. You take feedback as an opportunity to help you grow. You work smart, you are organized and have a strategy to achieve your goals. You plan your tasks carefully, you are pro-active and organized ensuring you’re effective. You are client obsessed and create opportunities to connect in meaningful ways, building lasting relationships. You have integrity and your actions match your words.
 
 
BASIC PURPOSE:   To assist the Director of Security and the Security Team as a whole in order to provide a safe environment for the hotels guests, personnel, and property. Offer assistance to the Security Department while maintaining the high level of service standards of the Four Seasons.
 
 
 
ESSENTIAL FUNCTIONS:
 
The ability to manage and supervise the day-to-day security force of the property to ensure the safety and security of all guests, personnel, and property. The ability to review and conduct performance evaluations for Security staff. The ability to implement all policies and procedures regarding security and safety. The ability to design and implement preventive safety and security programs. The ability to prevent situations that could jeopardize the reputation of the hotel. The ability to investigate crimes committed against the hotel, guests, and employees. The ability to document all incidents occurring in the hotel in connection with crime, subversions, potential liabilities, and insurance requirements. The ability to assist hotel staff in handling of unusual guest or employee problems, such as, but not limited to, disorderly conduct, thefts, suicides, bomb threats, employee or guest accidents, fire or safety hazards, robberies, terrorist activities, civil disturbances power of elevator failures, medical assistance, and natural disasters. The ability to select, train, schedule, discipline, and direct security personnel in all aspects of security policies and procedures. The ability to keep abreast of developments within the hotel and community as they relate to security as well as act as a liaison with local law-enforcement agencies. The ability to remain informed of current Federal and local laws and regulations as they relate to the hotel, particularly in areas of guest, patron, and employee rights. The ability to take an active role in the implementation of the hotel’s fire plan including the General Communication Center, the Command Post, all technical equipment, and the roles each employee/manager plays. The ability take responsibility for all training related to the hotel’s emergency procedures. The ability to test the hotel’s Fire and Emergency Response preparedness. The ability to chair the Health and Safety Committee in the hotel. The ability to control the key, lock system, alarm system, and fire protection system. The ability to make recommendations to the Director in security related matters. The ability to respond properly in any hotel emergency or safety situation. The ability to perform other tasks or projects as assigned by hotel management and staff. The ability to execute all tasks of a security officer. 

 
 
 
QUALIFICATIONS AND SKILLS
 
We are looking for individuals who have NY State Security License required. Previous supervisory/management experience needed. At least 2 years experience in a hotel. Previous administration of persons in lifesaving or property protection situations. Experience in CPR, first aid, fire fighting, and crowd control. 

 
 
 
WHAT TO EXPECT: 
 
The 3 C’s are the defining characteristics of our brand and drive everything we do and say:
We foster connections to people and place. We cultivate craftsmanship and mastery. We celebrate character and personality.
 
We are powered by people and our culture enables everything we do.
Four Seasons opens a career like no other – experience exceptional people, places, and development that help you reach your potential.
Four Seasons is the place to grow craftsmanship, develop personal excellence, and nurture a love of hospitality.
Our people don’t just report to their jobs – they show up for their passions
You will be part of a team with a clear Vision, a solid Purpose and where our Values drive everything we do
You will be able to indulge your passion for excellence and have the ability to impact people’s lives for the better and truly make a difference 
A place where you can achieve your potential and become the best version of you – with leaders who are invested in your career with future opportunities across the Four Seasons brand 
A place where you can truly be you 
Where your opinion matters and your voice will be heard
Where you can influence your work environment and shape the journey to realizing our Vision
Where you can join employee led committees focused on Elevating our Product and Driving Revenue
Where we appreciate your hard work and commitment and recognize this through a competitive reward program, a robust benefit plan and delivering on our Employee Value Proposition
 
 Salary Range- $75,000- $80,000

We look forward to receiving your application.
 
******Please note that due to the large number of responses we receive, only candidates being considered for the above position will be contacted for an interview. ******
 
 
 
Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.  To access the 'EEOC is The Law'  Information poster please visit this website - http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf