Overview
Responsibilities
Qualifications
- Develop, implement, and manage the operational aspects of digital product adoption.
- Enhance and introduce technologies to analyze and detect incidents and problems.
- Maintain and improve programs to foster a culture of driving quality improvement based off the analysis of survey feedback to drive improved client and employee satisfaction.
- Track monitor and drive the adoption and usage of digital products in the business.
- Conceptualize and Lead production consumption council with stakeholders.
- Work with consumers on the training need and ramp up plan
- Work closely with Product owners , Product users to ensure adoption of the product to delivery value
Responsibilities
Mandatory skills:
- A good understanding of the vast range of IT operations with 8+ years of experience
- Ability to work on issues of diverse scope where analysis of situation or data requires evaluation of a variety of factors, including an understanding of current business trends.
- Strong relationship management and demonstrated collaborative skills in working with business leaders and stakeholders.
- Have outstanding communication and negotiation skills.
- Excellent business awareness and solid analytical skills.
- Strong communication skills (verbal and written) coupled with good questioning skills
- Assertive in approach coupled with confidence in area of expertise and the ability to facilitate business conversations.
- Exceptional problem-solving skills
- Ability to understand new issues quickly and make wise decisions.
- Ability to work under pressure, plan personal workload effectively and delegate.
- Good relationship building and engagement skills.
- Ability to persuade, negotiate and influence key stakeholders.
- Good conceptual insight and ability to think strategically.
- Ability to establish and manage processes and practices through collaboration and the understanding of business.
- Ability to manage urgent and complex tasks.
- Strong project management skills.
- Customer service orientated.
Qualifications
- Ability to work in a fast paced, agile environment with cross-functional teams
- Ability to manage multiple priorities at the same time
- Exceptional quantitative and analytical skills
- Excellent communication skills, both written and verbal
More Information
Application Details
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Organization Details
PepsiCo
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