Job Description

We are looking for a highly motivated Principal Analyst to join the Consumer, UX, & Market Insights team. In this role, you will be responsible for generating market & business insights that contribute to partners across Amazon Fresh. This role will work with other analytics teams across Amazon Fresh and Whole Foods Market (WFM) to lead strategic and analytics support for assigned and ad hoc requests. This position will be required to provide an integrated point of view of market and business performance, leveraging internal and external sources such as NielsenIQ. In addition, this role will support the development of business analytics and work collaboratively with cross-functional teams to identify and solve for any gaps in analytical processes and reporting.

Responsibilities:

Provide strategic guidance by delivering data-driven, actionable insights that contribute to leadership and key partner teams at Amazon Fresh. Act as a conduit to integrate strategic insights and generate hypotheses; a single-point-of-contact for technology team partners and data science teams; and a facilitator of insights across Amazon Fresh, WFM, and Amazon.com. Understand and activate business impact levers (promotions, price, product, customer, etc.…) along with leveraging 3rd party competitive landscape tools, customer behavior metrics, and data science models. Serve as an analytical point of contact for special projects, ad hoc analysis, and other initiatives.

Lead collaboration with business partners, including 3rd parties, to identify gaps in analytical processes and reporting; then problem solve with various teams to fill gaps and influence decision making throughout the business, which often requires collaboration with cross-functional teams and senior leadership. Effectively synthesize and communicate complex data and analyses via effective written documents and presentations.

Skills:

• Successfully lead projects working cross-functionally. Ability to organize initiatives for knowledge sharing across team and community.
• Effectively translate complex data and analyses to all levels within the organization – including to a C-Suite audience - to generate market insights that drive action.
• Ability to influentially present information and respond to questions in one-on-one interactions and meeting/group presentations involving senior leadership.
• Intellectual and analytical curiosity – initiative to dig into the “why” of various results.
• Proven ability to utilize advanced analytical methods to identify patterns, relationships, and trends across multiple data sources.
• Synthesizes complex data from various sources to construct a narrative which can be understood by a broad audience. Passion for developing simple visualizations that lead to clear insights for various levels of stakeholder groups.
• Experience querying data from large enterprise databases and developing new code to answer complex business questions.
• Experience leveraging data science models to derive insights required.
• Self-directed, innovative thinker with a strong attention to detail.
• Excellent communication skills: listening, verbal, and written.
• Strong organizational, planning, and time management skills.
• Strong work ethic complemented with a positive, can-do attitude.
• Creative problem-solving skills, maturity to handle ambiguity, flexibility to perform in a dynamic collaborative environment, and ability to multitask across projects simultaneously.

Qualifications:

• Experience with working with market syndicated data (e.g. Nielsen, Numerator), shopper insights solutions, visual analytics platforms (e.g. Tableau), and Microsoft Excel. Familiarity with data basics, structure, and relationships.
• Experience with analyzing reporting and visualizing data to identify issues, trends, or exceptions to drive improvement of results and find solutions.
• Project Management experience and the ability to build relationships with key stakeholders.
• SQL proficiency is required.
• Knowledge of retail business to include all aspects of pricing, merchandising, retail operations, financial operations, profitability drivers, and reporting is a strong plus.
• Ability to travel on occasion.
• Sense of humor is a must.

Education & Experience:

• BA/BS degree and 6-8+ years’ relevant experience or equivalent combination of education and relevant experience.
• Bachelor's degree in Statistics, Economics, Mathematics, Finance, Analytical Business Specialty, Marketing Research or commensurate retail experience preferred. MS or MBA a plus.

At Whole Foods Market, we provide a fair and equal employment opportunity for all Team Members and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. Whole Foods Market hires and promotes individuals solely based on qualifications for the position to be filled and business needs.

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