Network Operations Representative - Bengaluru, BDC7A

Project Role : Network Operations Representative
Project Role Description : Configure, integrate and manage the life cycle of telecommunication network elements and associated configuration across Fulfillment and Assurance. Manage back office system data records. Support customer activations and configuration adjustments.
Must have skills : Mainframe DevOps
Good to have skills : IBM z/OS
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary: As a Network Operations Representative, you will configure, integrate, and manage the life cycle of telecommunication network elements and associated configuration across Fulfillment and Assurance. You will also manage back office system data records and support customer activations and configuration adjustments. Your typical day will involve ensuring smooth network operations, resolving customer issues, and collaborating with cross-functional teams to provide efficient solutions. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work-related problems. - Ensure smooth network operations and resolve customer issues. - Collaborate with cross-functional teams to provide efficient solutions. - Manage back office system data records. - Support customer activations and configuration adjustments. - Monitor and troubleshoot network elements and associated configurations. Professional & Technical Skills: - Must To Have Skills: Proficiency in Mainframe DevOps. - Good To Have Skills: Experience with IBM z/OS. - Strong understanding of telecommunication network elements and configurations. - Experience in configuring and integrating telecommunication network elements. - Knowledge of back office system data records management. - Ability to troubleshoot and resolve customer issues. - Excellent collaboration and communication skills. - Analytical mindset and problem-solving abilities. Additional Information: - The candidate should have a minimum of 3 years of experience in Mainframe DevOps. - This position is based at our Bengaluru office. - A 15 years full-time education is required.

15 years full time education

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