HCP Compliance Coordinator - Tiering and Screening - Bridgewater, New Jersey, United States of America

The HCP Compliance Coordinator is responsible for providing support to clients of Compliance Services.  This role is versatile and includes work in various areas including FMV (Fair Market Value) Tiering and Background Screenings.  Preferred experience in business administration, life sciences- pharma, and client engagement. Experience in Pharmaceutical compliance regulations is a plus.  Detailed process orientation and superior communication skills are critical.

Responsibilities:

• HCP Screenings.
• Review HCP data and perform reviews of public database records for validation and listed exclusions.
• Prepare supporting documents of screenings that are clear and concise.
• Interpret exclusion information to provide client recommendations.
• CV Evaluations for FMV tiering.
• Read CVs of KOLs and interpret information for fair market value scoring.
• Record tiering results using client specific tracker or technology systems.
• Effectively communicate requests for required information (e.g., missing information, clarification of information, documentation).
• Researches, analyzes, and responds to client inquiries that are routine in nature.
• Proactively identifies and communicates screening/tiering discrepancies internally/externally.
• Perform quality reviews and validation of data inputs.
• Track requests and prepare summary of results for client.
• Effectively communicates project status to manager on a consistent basis.
• Maintains records and reporting on client accounts.
• Provide weekly reports on status of all activities to stakeholders.
• Adherence to various policies (i.e., confidentiality, sensitive communication, intellectual property).

Competency Requirements

• Background in Pharmaceutical, Client Engagement, Technology Services or Software Industry desirable, but not mandatory.
• Proficiency in MS-Office, Word, Excel, Adobe, and Outlook.
• Good organizational skills and ability to meet deadlines working within a time sensitive environment.
• Ability to multi-task and prioritize.
• Strong time-management skills and business acumen.
• Superior customer service.
• Excellent communication and interpersonal skills, with the ability to build strong relationships internally and work within a team environment.

Education, Skills, Experience Desired

• Bachelor’s degree in business administration, health administration, public health, or related field required.
• 5+ years related work experience.
• Advanced proficiency in Microsoft Excel, ability to create and manage spreadsheets, work with formulas and functions, and analyze data.
• Ability to communicate effectively with various levels in the organization (written and oral).
• Demonstrate problem solving, analytical, and strong customer service skills.

IQVIA is a leading global provider of advanced analytics, technology solutions and clinical research services to the life sciences industry. We believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. Learn more at https://jobs.iqvia.com

We are committed to providing equal employment opportunities for all, including veterans and candidates with disabilities. https://jobs.iqvia.com/eoe

IQVIA’s ability to operate and provide certain services to customers and partners necessitates IQVIA and its employees meet specific requirements regarding COVID-19 vaccination status. https://jobs.iqvia.com/covid-19-vaccine-status

The potential base pay range for this role, when annualized, is $49,600.00 - $82,600.00. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.