(USA) Operations Director, Fulfillment Center Operations - Greencastle, PA

Position Summary...

What you'll do...

Outbound Operations (Pick, Pack and Ship): Coordinates with Senior Operations Managers to implement quality control processes that ensure theaccuracy of each order handled by the fulfillment center.: Oversees outbound operations across all shifts. Supports the development of fulfillmentcenter best practices for product distribution in line with organizational standards. Oversees outbound activities for a non-sortable/manual sortablefulfillment center. Develops fulfillment center best practices for product distribution in line with organizational standards .Inbound Operations (Unload, Receive, Haul and Stock): Reviews analysis provided by Senior Operations Managers and coordinates with ICQAteams to ensure necessary product inventory levels are maintained. Oversees inbound operations across all shifts. Supports the development offulfillment center best practices for inventory receiving/unloading and storage in line with organizational standards. Oversees inbound activities for anon-sortable/manual sortable fulfillment center.Performance Monitoring: Monitors performance across inbound and outbound operations across all shifts . Responsible for performance monitoringacross all operations within a non-sortable/ manual sortable fulfillment center (see below). Inbound/outbound performance monitoring includes :Establishes effective controls to achieve goals, standards, budgets and key performance indicators to support Walmart's organizational strategy.Manages a profit-and-loss statement and delivers on performance and financial targets. Monitors performance dashboards and conducts ad-hocanalyzes to evaluate the performance of the fulfillment center; provides feedback to Senior Operations Managers. Allocates resources and ensuresappropriate staffing and workload levels to meet business demands. Develops fulfillment, transportation, and storage standards to ensure anorganized and efficient storage environment.Process Improvement: Reviews analyzes and provides process improvement feedback to Senior Operations Managers. Recommends and deliverstraining to associates on continuous improvement and performance enhancement activities for all fulfillment center operations. Drives continuousimprovement and performance enhancement activities and oversees implementation of Lean strategies and processes across a non-sortablefulfillment center.Compliance and Quality Management: Supports strategic leadership for an automated sortable fulfillment center to achieve key performance metricsand regulatory obligations and operational standards. Provides strategic leadership for a non-sortable/ manual sortable fulfillment center to achievekey performance metrics and all regulatory obligations and operational standards.Collaboration: Collaborates with Senior Operations Managers, as well as external teams, (for example, Fulfillment Engineering, Supply ChainManagement, Transportation Operations) to ensure optimization of capacity and delivery management. Supports and collaborates with otherfunctions at Walmart, such as HR, Maintenance and ICQA to achieve objectives .People Development: Ensures associates receive learning and development opportunities (for example, training, mentoring). Coaches team membersand provides feedback to enhance skills, knowledge, and work performance. Mentors Senior Operations Managers and less experienced associates.Provides overall direction by analyzing business objectives and customer needs; developing, communicating, building support for, and implementingbusiness strategies, plans, and practices; analyzing costs and forecasts and incorporating them into business plans; determining and supportingresource requirements; evaluating operational processes; measuring outcomes to ensure desired results; identifying and capitalizing on improvementopportunities; promoting a customer environment; and demonstrating adaptability and sponsoring continuous learning.Develops and implements strategies to attract and maintain a highly skilled and engaged workforce by diagnosing capability gaps; recruiting,selecting, and developing talent; supporting mentorship, workforce development, and succession planning; and leveraging the capabilities of new andexisting talent.
Cultivates an environment where associates respect and adhere to company standards of integrity and ethics by integrating these values into allprograms and practices; developing consequences for violations or non-compliance; and supporting the Open Door Policy.Develops and leverages internal and external partnerships and networks to maximize the achievement of business goals by sponsoring and leadingkey community outreach and involvement initiatives; engaging key stakeholders in the development, execution, and evaluation of appropriatebusiness plans and initiatives; and supporting associate efforts in these areas.
Live our Values
Culture Champion
• Models the Walmart values to foster our culture; holds oneself and others accountable; and supports Walmart’s commitment to communities, social justice, corporate social responsibility, and sustainability; maintains and promotes the highest standards of integrity, ethics and compliance.
Servant Leadership
• Acts as an altruistic servant leader and is consistently humble, self-aware, honest, and transparent
Embrace Change
Curiosity & Courage
• Demonstrates curiosity and a growth mindset; fosters an environment that supports learning, innovation, and intelligent risk-taking; and exhibits resilience in the face of setbacks.
Digital Transformation & Change
• Drives continuous improvements, supervises the adoption of new technology, and supports digital disruption in line with Walmart’s business model.
Deliver for the Customer
Customer Focus
• Delivers expected business results while putting the customer first and consistently applying an omni-merchant mindset and the EDLP and EDLC business models to all plans and initiatives.
Strategic Thinking
• Adopts a holistic perspective that considers data, analytics, customer insights, and different parts of the business when making plans and implementing strategies.
Focus on our Associates
Diversity, Equity & Inclusion
• Supports strategies and drives initiatives that attract and retain diverse and inclusive talent; builds high-performing teams; embraces diversity in all its forms; and actively supports diversity goal programs.
Collaboration & Influence
• Builds strong and trusting relationships with team members and business partners; works collaboratively and cross-functionally to achieve objectives; and communicates with energy and positivity to motivate, influence, and inspire commitment and action.
Talent Management
• Creates a discipline and focus around developing talent, builds the talent pipeline, fosters an environment allowing everyone to bring their best selves to work, empowers associates and partners to act in the best interest of the customer and company, and regularly recognizes others’ contributions and accomplishments.

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

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You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

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For information about PTO, see https://one.walmart.com/notices.

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Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

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Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

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For information about benefits and eligibility, see One.Walmart.

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The annual salary range for this position is $105,000.00-$223,000.00

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Additional compensation includes annual or quarterly performance bonuses.

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Additional compensation for certain positions may also include:

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- Regional Pay Zone (RPZ) (based on location)

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- Stock

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Bachelor’s degree in Business, Supply Chain Management, or related field and 5 years’ experience in supply chain operations or related field OR 7
years’ experience in supply chain operations or related field.
4 years’ supervisory experience.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Developing and managing profit-and-loss statements and budgets, monitoring regulatory compliance, and analyzing financial/operational data, Managing multiple functional areas within a warehouse or logistics network, Supervisory experience, Supply Chain Operations

Masters: Business, Masters: Supply Chain

Primary Location...

1915 Ebberts Spring Ct, Greencastle, PA 17225-3302, United States of America