Director, Commercial Finance - Four Seasons Corporate Office Toronto

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Four Seasons Hotels and Resorts is a global, luxury hotel management company. We manage over 120 hotels and resorts and 50 private residences in 47 countries around the world and growing. Central to Four Seasons employee experience and social impact programming is the company’s commitment to supporting cancer research, and the advancement of diversity, inclusion, equality and belonging at Four Seasons corporate offices and properties worldwide. At Four Seasons, we are powered by people and our culture enables everything we do.

Director, Commercial Finance (12 Month Contract)

The Director, Commercial Finance (12 Month Contract) will serve as a key business partner to the Commercial team, with a specific focus on delivering the EBITDA for Four Seasons Jet, Online Retail and Digital business, along with reporting and analysis oversight of marketing and advertising spend.  The role will provide leadership and financial support on all areas of Commercial Finance, being the key point of contact for the business while liaising with Corporate Finance teams to align with overall financial budgeting and reporting cycles. The role will also be responsible for critical financial analysis and KPI reporting for other areas of Commercial spend with a focus on developing a strong ROI framework.

This role will be for a fixed term for 12 months based at Four Seasons Hotels and Resorts, Toronto Corporate Office. This role involves interactions with primarily internal stakeholders at various levels.

What You’ll Be Doing:

Jet, Online Retail, Digital Financial Planning, Reporting & Analysis

• Maintain financial reporting model used for monthly P&L and KPI reporting, budgeting, forecasting, and management reporting.
• Own the monthly P&L and management reporting cycle, including variance analysis to drive informed decision-making with the Business.
• Consolidate and validate data from multiple sources to ensure financial reporting is accurate and adheres to IFRS reporting standards.
• Collaborate with business team on preparation of annual budget and quarterly forecasts.
• Provide financial support on annual long-term planning cycle.
• Conduct financial modeling on strategic growth/expansion, partnering closely with business team.
• Conduct financial analysis on performance (key metrics, return on investment, etc.)
• Develop and maintain financial models used for business decision making (e.g. pricing, margin analysis, expansion and new business opportunities)
• Leverage data insights to identify opportunities to optimize spend.
• Manage risks / opportunities to the Plan and provide line of sight to results.
• Oversee financial analyst support of Retail and Jet monthly reporting/charge-back reconciliations.

Commercial Financial Analysis

• Maintain Digital P&L financial reporting model used for monthly P&L and KPI reporting, budgeting, forecasting, and management reporting.
• Develop and maintain new business and channel performance P&L’s such as Group business, Revenue Management, Voice P&L with an aim to analyze and compare profitability of various channels.
• Assist Commercial teams with long-term project/capex business cases support to determine feasibility, ROI, payback of projects.
• Develop new insightful Commercial KPIs and performance data metrics to help analyze financial performance and return on Advertising spend, providing recommendations for improvements.
• Analyze performance of Commercial and digital recovery models, flagging any risks to recovery periods, ensuring new projects are appropriately funded and demonstrate a solid return on investment.
• Provide financial support and assessment for key Company and Commercial priorities such as new Guest and Brand related strategic initiatives.
• Assist with long range planning of three funds to assess feasibility and affordability of new initiatives.

Business Cases and Special Projects

• Support business cases for new strategic plan initiatives, such as loyalty, sales incentive redesign etc.

• Assist on special projects and other assignments as required.
• Proactively identify areas of improvement, driving efficiencies, including automating manual processes and reports, using tools such as Power BI to enhance speed and accuracy in reporting.

What You Bring:

• Undergraduate Degree in Commerce or Business Administration required.
• CPA and/or MBA required.
• Minimum 5-7 years of experience working in finance / accounting, with experience in FP&A
• Luxury/ hospitality experience considered an asset.

Key Skills:

• High proficiency in Oracle Essbase, Hyperion Planning
• High proficiency in Microsoft Excel, PowerPoint
• Working financial modeling skills and knowledge of macros
• Strategic, analytical skills and solid business acumen.
• Working technical knowledge of generally accepted accounting principles
• Strong interpersonal and relationship-building skills to work in matrixed and complex environment.
• Ability to work under pressure and meet various deadlines in a fast-paced environment.
• Team player willing to work with all levels of management and staff.
• High degree of initiative and a can-do attitude to become involved in a wide array of projects.
• Attention to detail and high degree of accuracy.
• Excellent analytical, organizational and time management skills
• Strong organizational skills with the ability to establish and manage priorities with a superior commitment to follow-through.
• Strong research and fact-finding skills

This role will be a Hybrid working model, which will require 3 days per week in the Four Seasons Corporate Office located at 1165 Leslie Street, Toronto, Ontario #LI-Hybrid 

Four Seasons is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If contacted for an employment opportunity, please advise Human Resources if you require accommodation.