Content Acquisition Specialist for Displays and Accessories - BCA01 - Dmitri Pompei E, Romania (BCA01)

Content Acquisition Specialist for Displays and Accessories

Description -

Job Summary

WW Digital Content Operations provides relevant & accurate content consistently across channels as a key enabler of digital customer experience.  It is a Worldwide organization that collects, globalizes, and distributes product content to channel partners, sales teams, online retailers and HP stores.  Its objective is to promote HP products, drive brand consistency, enhance sales productivity and enable marketing agility.  Content includes product features, technical specifications, messaging, and rich media such as images and videos.  The New Product Introduction team is responsible for delivery of the worldwide English version of new product content to ensure a successful launch of the product. 

Content Acquisition Specialist role:

The Content Acquisition Specialist is the responsible to ensure that the technical specifications for HP Displays and accessories products are delivered on time, complete, and aligned to standards.

Responsibilities

• Monitor NPI roadmap and project plan for a designated business unit. 
• Coordinate efforts to ensure that content is acquired from the accountable parties within the Global Business Unit
• Ensure alignment with content standards to drive consistency in overall content delivery
• Enter content into source systems, validating that all appropriate data fields are populated and complete before delivery dates
• Drive delivery against tight timelines, ensure timely communication, reminders, and escalation against all tasks and deadlines
• Coordinate reviews of content and communicate resolution on submitted changes
• Monitor and respond to content tickets as needed to implement corrections and/or changes
• Provide frequent, ongoing status updates on progress against goals and conduct appropriate post-mortems following launch windows to identify areas of improvement
• Proactively identify process and system enhancements to optimize delivery and efficiency
• Drive key initiatives to ensure that content evolves to support an optimal product experience and to support seamless automation by content publishers
• Become expert on all product content characteristics and on how they are represented in content systems

Knowledge & Skills

• BA or BS in IT, computer science, administrative information or related field, or equivalent job experience (intermediate)
• High attention to detail
• Demonstrated ability to manage work to schedules and deadlines
• Intermediate skills in Microsoft Excel
• HP and product expertise (displays and accessories)
• Flexible and self-motivated
• Good level of written English
• Experience in Project Management
• Effective communication
• Problem solving and analytical skills

Cross-Org Skills
• Effective Communication
• Results Orientation
• Learning Agility
• Digital Fluency
• Customer Centricity

Impact & Scope
• Impacts multiple teams and may act as a team or project leader providing direction to team activities and facilitates information validation and team decision making process.

Complexity
• Responds to moderately complex issues within established guidelines.

Disclaimer
• This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.

Job -

Sales Operations

Schedule -

Full time

Shift -

No shift premium (Romania)

Travel -

Relocation -

Equal Opportunity Employer (EEO) - 

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

If you’d like more information about HP’s EEO Policy or your EEO rights as an applicant under the law, please click here: Equal Employment Opportunity is the Law Equal Employment Opportunity is the Law – Supplement