HR Support Representative

Who are we?

Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers’ innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our approximately 30,000 employees around the globe are here to accelerate service providers’ migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $4.89 billion in fiscal 2023.

In one sentence

Provide back-office support and services to Amdocs employees, managers and HR teams, to enable seamless and efficient end-to-end HR processes.

What will your job look like?

• You will provide service to Amdocs employees, managers and HR teams in HR related issues
• You will act as a sensor to the Field HR and proactively "raise flags" when necessary
• You will upload, update and maintain data on various HR systems and issue reports and analyses, to allow on-going monitoring and decision making
• You will generate, design and present variety of reports that support organizational processes and enable ongoing improvement of HR processes
• You will contribute to the improvement and automation of HR processes, preparing business requirements, work with various stakeholders to prepare functional design and guide relevant stakeholders (relevant mainly to the Employee Relations Support)
• You will ensure the completion of various relevant Audit requirements within defined timelines, to ensure  statutory compliance

All you need is...

• Bachelor’s degree holder
• Proven record of customer facing roles
• Proficiency in Microsoft Office Suite (specifically Excel and PowerPoint) is essential; advanced knowledge of formulae/functions is a plus.
• Strong analytical skills with the ability to manipulate complex datasets using pivot tables and data filters effectively.
• Ability to handle confidential information discreetly while ensuring compliance with applicable privacy laws/regulations.
• Previous experience in operation roles (handling  operational processes and systems)
• Familiarity with Amdocs and Amdocs' systems is an advantage
• Experience of working with various stake holders (internal & external) is an advantage

Why you will love this job:

• Work with dynamic HR Professionals at the back-end
• Become a master of multi-tasking
• Be surrounded by talented HR professionals who collaborate towards a common goal