Engineering Intern - RCO (PLANO)

Responsibilities

The Professional Services Intern will function as an assistant to various Ribbon engineers and shall carry the following responsibility:

• Be assigned and complete projects designed to test and leverage intern’s skills obtained through graduate studies.
• Identify and track new products/features, and interface with internal teams to ensure successful delivery to customers.
• Review, test, and in some cases write procedures to be followed by service team members when delivering new products/features.
• Assist in services focused testing of Ribbon products as necessary.
• Assist in the installation and configuration of various servers received into the lab.
• Learn and apply standard wiring practices to successfully interconnect installed servers to the lab IP network infrastructure.
• Assist in the inventory management of Ribbon assets as required.

Qualifications

• Currently enrolled in a University Degree seeking program for Electrical Engineering, Computer Science, Computer Engineering, Computer Information Systems, or other relevant technology focus programs.
• Must be PC literate and well versed with Microsoft Office Suite of products (e.g. Word, Excel, Visio, Outlook and Teams)
• Knows to ask questions to ensure assigned tasks and concepts are fully understood
• The Intern will be expected to work in the office, especially during the learning phase, with the possibility to move to a hybrid office/remote working schedule once trained.
• Ability to work on various operating systems such as Windows, UNIX & Linux is desired including an understanding of Perl/Python programming skills.
• Understand basic principles of IP networking
• Knowledge of cloud/hosted services and database concepts is a plus
• Able to work safely with small hand tools
• Possess strong research and good time management skills
• Is an effective communicator, and proficient note taker

Please Note:

'All qualified applicants will receive consideration for employment without regard to race, age, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, on the basis of disability, or other characteristic protected by applicable law.'

US Citizens and all other parties authorized to work in the US are encouraged to apply.