Retail Channel Program Manager - BCN01 - Barcelona S.Cugat B1 (BCN01)

Retail Channel Program Manager

Description -

This role is responsible for driving the company's strategic direction for instore experience, ensuring that it remains competitive and adaptable in a rapidly changing business landscape. The role develops strategic recommendations by overseeing synthesis of data, conduction of in-depth analysis, and rigorous testing of hypotheses, ensuring well-informed strategic choices.

Responsibilities
• Manage HP's in store experience program globally.

• Provide external perspective on best in class store experience within and outside the IT industry

• Challenge the status quo and provide recommendations to HP's management on how to drive instore CX, measurements, store benchmarking at top retailers, KPIs, partner compensation and incentives

• Redesign market process of management to ensure successful adoption

• Review business results and run QBRs with Markets and CX agencies
• Interacts with all HP product teams to understand corporate priorities and fine tune measurements vs expected outcomes
• Provides thought leadership on store CX and contributes to expanding the knowledge base within area of expertise which includes developing new methods, techniques and criteria for developing strategy analysis and recommendations.

• Manage external agencies and ensures E2E quality process in place. May require business analyst resources


Education & Experience Recommended
• Four-year or Graduate Degree in Business Administration, Finance, Economics, or any other related discipline or commensurate work experience or demonstrated competence.
• Typically has 10+ years of work experience in retail store experience, market research, or Major Customer Experience agencies

Preferred Certifications
• Project Management Professional (PMP) Certification

Knowledge & Skills
• Business Intelligence
• Business Strategies
• Dashboard
• Data Analysis
• Finance
• Key Performance Indicators (KPIs)
• Trade Marketing
• Shopper Journey and Behavior

Impact & Scope
• Impacts large functions and leads large, cross-division functional teams or projects.
 

Job -

Business Planning

Schedule -

Full time

Shift -

No shift premium (Spain)

Travel -

Relocation -

Equal Opportunity Employer (EEO) - 

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

If you’d like more information about HP’s EEO Policy or your EEO rights as an applicant under the law, please click here: Equal Employment Opportunity is the Law Equal Employment Opportunity is the Law – Supplement