Become a part of our caring community and help us put health first
 

The Social Determinants of Health, (SDoH), Coordinator, Professional 1, cultivates the organization's social community through community advocacy programs and active engagement with community members. The Social Determinants of Health, (SDoH), Coordinator, Professional 1, work assignments are often straightforward and of moderate complexity.

Humana Healthy Horizons in Kentucky is seeking an SDoH Coordinator to join our growing team! This role connects enrollees to community supports to health address their health-related social needs and improve health outcomes. As an SDoH Coordinator, you would be joining a greater team whose primary focus is on health equity. Health equity is the attainment of the highest level of health for all people, where everyone has a fair and just opportunity to attain their optimal health regardless of race, ethnicity, disability, sexual orientation, gender identity, socioeconomic status, geography, preferred language, or other factors that affect access to care and health outcomes. Share your talents and develop your skills all while doing your part to make a difference in the lives of others.

Social Determinants of Health (SDoH) coordinators assist in connecting enrollees with community-based support to meet transportation, food insecurity, education, and employment needs, among other SDoH needs. Our SDOH coordinators will be responsible for supporting Case Managers, Care Coaches, and Community Engagement and Outreach Representatives to find appropriate community resources to address SDOH.

Essential Role Functions and Responsibilities 

• Conduct telephonic non-clinical assessment(s) to understand enrollee care needs, preferences, and socioeconomic barriers.

• Work collaboratively with other Humana associates as a member of Humana’s Care Management Support teams, including Case Managers, Community Health Workers, Care Coaches, and Community Engagement and Outreach Representatives.

• Serve as a member of enrollee multi-disciplinary care teams (MDT), as requested.

• Assist enrollees with scheduling physical health and behavioral health (BH) office visits and addressing barriers to appointment attendance.

• Assess enrollee barriers to healthy living and accessing healthcare services and arrange needed social services and supports.

• Contact enrollees when they miss appointments to find out why the appointment was missed and problem-solve to address barriers to care.

• Monitor enrollee compliance with their care plan and provide motivational interviewing to support medication and treatment adherence.

• Provide social support to help boost enrollees’ morale and sense of self-worth, serving as a trustworthy, reliable, non-judgmental, consistent, and accepting member of the enrollee’s MDT.

• Support enrollee self-management through the provision of culturally appropriate health education and health coaching.

• Serve as a key knowledge source for community services and information for enrollees and other Humana associates.

• Build and maintain relationships with providers and community resources to support enrollee identification and referrals.

• Implement community assessments to identify community resource gaps.

Use your skills to make an impact
 

Required Qualifications

• Bachelor's degree in social services, psychology, or a related human services field

• 2 years of experience with case management and/or assessing and care planning

• Knowledge of Microsoft Office Word and Excel

• Exceptional verbal/written communication and interpersonal skills

• Ability to use a variety of electronic information applications/software programs

• Must be passionate about contributing to an organization focused on continuously improving health equity

 

 Preferred Qualifications

• Masters Degree

• Prior experience with Medicare & Medicaid recipients

• Experience with health promotion, coaching and wellness

• Knowledge of community health, social service agencies, and additional community resources

Additional Information

Workstyle: Remote work at home

Location: Kentucky

Schedule: Must be able to work an 8-hour shift Monday through Friday between 8:00 AM and 6:00 PM Eastern Time. No weekends or holidays

Travel: Quarterly travel to Louisville Kentucky for onsite meetings

Work at Home Guidance To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:

• At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested

• Satellite, cellular and microwave connection can be used only if approved by leadership

• Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.

• Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.

• Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information

Interview Format As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.

SSN Alert Humana values personal identity protection. Please be aware that applicants may be asked to provide their Social Security Number, if it is not already on file. When required, an email will be sent from Humana@myworkday.com with instructions on how to add the information into your official application on Humana’s secure website.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

 

$44,200 - $60,900 per year

 

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

About us
 

Humana Inc. (NYSE: HUM) is committed to putting health first – for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.

Equal Opportunity Employer

It is the policy of  Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. It is also the policy of  Humana to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.