Room Service Order Taker - Seoul

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Four Seasons Hotel Seoul is located in the heart of Seoul, offering world-class customized services and sophisticated features based on its craft and expertise. The Hotel, standing tall with 29 glittering stories, is meant to look like an ancient Korean palace of old, but stylized and brought into the 21st century. Classic Korean nature motifs and modern aesthetics adorn the décor, reflecting the surrounding mountain backdrop and views of Gyeongbokgung and Changdeokgung Palaces. The Hotel features 8 distinct restaurants and bars, including award-winning Yu Yuan and the secret speakeasy Charles H., ranked as the Best Bar in Korea and one of the Asia's 50 Best Bars. The rest of the hotel is equally stunning with the works of over 130 Korean artists featured throughout the establishment. From contemporary art and pottery pieces in the rooms and halls to the intricate three-dimensional Korean ship created out of hundreds of ivory-colored buttons by Ran Hwang, Four Seasons Hotel Seoul has held the top spot as Seoul’s leading luxury hotel and rightfully so.

Room Service Order Taker
Full time

Position : Line Staff
Four Seasons Hotel Seoul

 

The Four Seasons Hotel Seoul is looking for a Room Service Order Taker who shares a passion for excellence and who infuses enthusiasm into everything they do. We are looking for a candidate that is organized, driven, and who can communicate accurately and efficiently. This position reports to the Room Service Manager.

 

Responsibilities

• Receive all guests requests for an In-Room Dining experience
• Acknowledge all available food menus, including daily specials, alternative cuisine and all beverage lists.
• Make recommendations to accommodate guests’ preferences and dietary restrictions.
• Oversee the entire sequence of service ensuring guest orders are correctly processed and carried out by the servers within the stated delivery time according to Four Seasons Standards.
• Make sure guest complaints are promptly shared with the Room Service Manager for immediate follow up.

 

Preferred Qualifications and Skills

• College degree preferably specializing in hotel management
• Solid food and beverage knowledge is a plus
• Ability to problem solve and multitask
• Pleasant voice and a positive attitude
• Reading, writing and oral proficiency in the Korean and English language

 

Visa Requirements

• Must already possess valid work authorization in South Korea

 

What to Expect: You Will…

• Be part of a cohesive team with opportunities to build a successful career with global potential
• Have access to a robust benefit plan
• Have the opportunity to engage in diverse and challenging work

 

We look forward to receiving your application!