Project Role : Application Tech Support Practitioner
Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
Must have skills : Service Desk Management
Good to have skills : NA
Minimum 3 year(s) of experience is required
Educational Qualification : Bachelor Degree
Summary: As an Application Tech Support Practitioner, you will be responsible for providing ongoing support to clients and ensuring the smooth functioning of systems and applications. Your typical day will involve accurately defining client issues, interpreting and designing resolutions, and utilizing exceptional communication skills to maintain world-class systems. Roles & Responsibilities: - Provide ongoing support to clients, acting as the interface between the client and the system or application. - Accurately define client issues and interpret and design resolutions based on deep product knowledge. - Utilize exceptional communication skills to keep world-class systems running smoothly. - Collaborate with cross-functional teams to ensure the timely resolution of client issues and the smooth functioning of systems and applications. - Stay updated with the latest advancements in service desk management and apply innovative approaches for sustained competitive advantage. Professional & Technical Skills: - Must To Have Skills: Strong knowledge of service desk management. - Good To Have Skills: Experience with ITIL framework, incident management, and problem management. - Excellent communication skills, both written and verbal. - Ability to accurately define client issues and interpret and design resolutions based on deep product knowledge. - Strong collaboration skills and ability to work effectively with cross-functional teams. - Solid understanding of the latest advancements in service desk management and ability to apply innovative approaches for sustained competitive advantage. Additional Information: - The candidate should have a minimum of 3 years of experience in service desk management. - The ideal candidate will possess a strong educational background in computer science or a related field, along with a proven track record of delivering impactful solutions. - This position is based at our Gurugram office.Bachelor Degree
Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
Must have skills : Service Desk Management
Good to have skills : NA
Minimum 3 year(s) of experience is required
Educational Qualification : Bachelor Degree
Summary: As an Application Tech Support Practitioner, you will be responsible for providing ongoing support to clients and ensuring the smooth functioning of systems and applications. Your typical day will involve accurately defining client issues, interpreting and designing resolutions, and utilizing exceptional communication skills to maintain world-class systems. Roles & Responsibilities: - Provide ongoing support to clients, acting as the interface between the client and the system or application. - Accurately define client issues and interpret and design resolutions based on deep product knowledge. - Utilize exceptional communication skills to keep world-class systems running smoothly. - Collaborate with cross-functional teams to ensure the timely resolution of client issues and the smooth functioning of systems and applications. - Stay updated with the latest advancements in service desk management and apply innovative approaches for sustained competitive advantage. Professional & Technical Skills: - Must To Have Skills: Strong knowledge of service desk management. - Good To Have Skills: Experience with ITIL framework, incident management, and problem management. - Excellent communication skills, both written and verbal. - Ability to accurately define client issues and interpret and design resolutions based on deep product knowledge. - Strong collaboration skills and ability to work effectively with cross-functional teams. - Solid understanding of the latest advancements in service desk management and ability to apply innovative approaches for sustained competitive advantage. Additional Information: - The candidate should have a minimum of 3 years of experience in service desk management. - The ideal candidate will possess a strong educational background in computer science or a related field, along with a proven track record of delivering impactful solutions. - This position is based at our Gurugram office.Bachelor Degree
Equal Employment Opportunity Statement
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
Accenture is committed to providing veteran employment opportunities to our service men and women.
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Application Details
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Organization Details
8111 ASOL-Gurgaon SEZ Company
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