About Us:

LTIMindtree is a global technology consulting and digital solutions company that enables enterprises across industries to reimagine business models, accelerate innovation, and maximize growth by harnessing digital technologies. As a digital transformation partner to more than 700+ clients, LTIMindtree brings extensive domain and technology expertise to help drive superior competitive differentiation, customer experiences, and business outcomes in a converging world. Powered by nearly 90,000 talented and entrepreneurial professionals across more than 30 countries, LTIMindtree — a Larsen & Toubro Group company — combines the industry-acclaimed strengths of erstwhile Larsen and Toubro Infotech and Mindtree in solving the most complex business challenges and delivering transformation at scale. For more information, please visit www.ltimindtree.com.

Role: SAP FICO Consultant

Location: Krakow, Poland

Language Proficiency: English & Polish (Mandatory)

Job requirements:

- English & Polish speaking consultant – mandatory

- Expert in SAP Fico

- Excellent communication skills to interact effectively with users and team members (Global – Specially India).

- Proficiency in respective SAP modules with an understanding of business processes and principles.

Job Description:

- Provide first-line support for SAP modules, addressing user queries, and troubleshooting issues related to SAP functionalities.

- Monitor and triage incoming support tickets, prioritize tasks, and escalate complex issues to Level 2 support or relevant teams.

- Assist users in navigating SAP applications, conducting basic troubleshooting, and providing guidance on system usage and best practices.

- Document support activities, resolutions, and procedures followed for future reference and knowledge sharing.

- Collaborate with cross-functional teams to resolve integration issues between SAP and other modules/systems.

- Contribute to the development and maintenance of support documentation, knowledge bases, and training materials.

- Participate in testing and validation of SAP system changes, updates, and new configurations.

- Participate in training sessions to enhance personal knowledge and support capabilities.