System Specialist + Windows PUNE /Gurgoan

Who are we?

Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers’ innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our approximately 30,000 employees around the globe are here to accelerate service providers’ migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $4.89 billion in fiscal 2023.

In one sentence

Design solutions, provide consultancy to business, and manage the operations of computer systems related to UNIX and Windows operating systems, servers, virtualization and cloud technologies.

What will your job look like?

Systems Engineers are responsible for designing and implementing short and long-term strategic goals for managing and maintaining systems and software. The Systems Engineer helps define systems architecture and provides vision, problem anticipation and problem-solving ability to the organization. Additionally, the Systems Engineer is familiar with a variety of the organization’s concepts, practices, and procedures. The Systems Engineer relies on experience and judgment to plan and accomplish goals while performing a variety of tasks and duties as assigned. They provide their expertise and architectural assistance to other IT personnel including software teams, System Analysts and Engineers. In addition, they must make sure that all planned and in-place system architectures are aligned with the specific firm’s goals.

All you need is...

ESSENTIAL DUTIES AND RESPONSIBILITIES:

•    This position will participate in technical initiatives related to the design, implementation, monitoring, problem resolution, disaster planning and overall maintenance of IT systems infrastructure.
•    Work closely with the Operations group to ensure smooth planning, implementation of systems and services. 
•    Develop partnerships with key vendors, procure equipment and maintain ongoing relationships to provide continuous system improvements. 
•    Interface with representatives of business units, and technology groups to define requirements and process needed to provision systems and services. 
•    Maintain the systems roadmap for EOS dates, improvements and upgrades and capacity planning functions.  
•    Develop and maintain the architecture roadmap for the data and security of systems based on service development and demand to support existing and evolving system services.   
•    Develop plans to grow the systems infrastructure to meet the group’s evolving service requirements.  
•    Participate in all technical aspects of IT service technology, cloud services, virtualization, storage, and security projects including, short- and long-term planning. 
•    Help evaluate and select systems hardware, software, and services to fulfill various businesses needs as requirements develop. 
•    Perform system management functions/troubleshooting/capacity planning/performance monitoring utilizing various systems management/analysis tools. 
•    Provide technical support, operations and problem resolution of systems infrastructure as required, including 24X7 on-call support. 

KNOWLEDGE, AND ABILITIES 

•    Strong analytical, critical thinking, and problem-solving skills.
•    Ability to prioritize projects.
•    Comfortable working in a fast-paced environment.
•    An understanding of best practices and how to implement them at a business-wide level.
•    Good interpersonal and communication skills.

SKILLS REQUIRED FOR THE POSITION

•    Microsoft Azure, AWS and/or Google Cloud Solutions.
•    SCCM, MDT, WSUS and ITSM Tools i.e. – Service Now, Remedy, etc.
•    Windows Server Environments to include experience with all Windows versions beginning with 2008.
•    AD Administration and Support including Group Policy.
•    MDM Support, i.e. Microsoft Intune, MobileIron, AirWatch, etc.
•    VMware, Hyper-V configuration and management.
 

Why you will love this job:

• You will be working within an extremely diverse and multi-cultural environment, and a fast growing and dynamic organization
• You will be provided with a rare learning opportunity within an experienced team, working on high end technology and solutions.
• You will be working on market leading software for the telecommunications industry