Application Lead - Bengaluru, BDC11A

Project Role : Application Lead
Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact.
Must have skills : Business Requirements Analysis
Good to have skills : NA
Minimum 7.5 year(s) of experience is required
Educational Qualification : 15 year

We are seeking a passionate and analytical Business Analyst to join our dynamic Retirement Services team. In this role, you will play a pivotal role in identifying and driving impactful improvements across our services, helping us deliver exceptional value to our clients as they plan for and navigate their retirement journey. Responsibilities: • Conduct in-depth analysis of business processes, systems, and data to identify opportunities for improvement and optimization. • Partner with key stakeholders across the organization to understand needs, challenges, and objectives. • Elicit, document, and analyze business requirements for new initiatives, projects, and enhancements. • Develop clear and concise user stories and functional specifications. • Evaluate potential solutions and technologies, assessing their feasibility, cost-effectiveness, and impact. • Collaborate with IT teams to translate business requirements into technical specifications. • Manage project scope, timelines, and resources, ensuring projects are delivered on time and within budget. • Create and maintain comprehensive documentation, including requirements documents, process maps, and user guides. • Present findings and recommendations to stakeholders in a clear and compelling manner. • Stay up-to-date on industry trends and best practices in retirement services. Qualifications: • X-years of experience as a Business Analyst, preferably in the financial services or retirement services industry. • Deep experience/knowledge in more than 2 of the following areas – Institutional Servicing (remittance services, plan management, sponsor management), Distributed Transactions (Money In - Money Out , Transaction Mgmt, accumulation-deaccumulation), Offer Selection and Mgmt (Onboarding (plan/sponsor/participant, setup & change ), Education & Advice (Retirement advisory, Financial Wellness), Participant management, Account Management ( Customer Profile, Customer Account information, Saving and Investing), reporting, customer service, Annuity Servicing, Engagement & Distributions (Enrollment and Onboarding), Financial products ( Defined Contributions, Lifetime Investment Solutions) Marketing ( Messaging and Communications). • Working experience on Agile, DevOps. Good to have experience working as a Scrum master. • Working experience on OMNI is preferred. • Strong analytical and problem-solving skills. • Excellent communication and presentation skills, both written and verbal. • Ability to work independently and as part of a team. • Proficient in MS Office Suite, with experience in data analysis tools preferred. • Knowledge of industry regulations and standards related to retirement plans a plus. Financial knowledge: • Types of retirement accounts: Deep understanding of various retirement accounts like IRAs, 401(k)s, Roth IRAs, pensions, and health savings accounts (HSAs). • Tax implications: Understanding of tax laws and regulations related to retirement savings and distributions. • Investment strategies: Familiarity with investment vehicles, asset allocation, and risk management strategies suitable for retirees. • Estate planning: Basic understanding of estate planning concepts and their impact on retirement assets. • Products and Services: Deep understanding of Retirement product offerings, including annuities, investment accounts, life insurance, and retirement planning tools. • Plan rules and regulations: Knowledge of plan specific rules, enrollment procedures, contribution limits, withdrawal options, and loan features. • Compliance requirements: Understanding of ERISA, SECURE Act 2.0 and other regulatory requirements governing retirement plans. • Data analysis: Ability to analyze plan data to identify trends, assess performance, and informed decision-making. • Recordkeeping Systems: Deep understanding of specialized recordkeeping systems used for managing retirement plan data, including participant demographics, contributions, investments, distributions, and benefit payments. Additional Skills: • Problem-solving and Analytical Skills: Ability to identify and resolve discrepancies in data, investigate missing information, and analyze recordkeeping trends. • Project Management: Experience managing recordkeeping-related projects on time and within budget. • Attention to Detail: Ability to work meticulously and ensure accuracy in recordkeeping tasks.

15 year

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