Supervisor of Transport Scheduling and Planning - Office Winston Salem NC (RC)

• Supervises, hires, trains, evaluates and motivates the Transport Scheduling and Planning team; directs the daily work of direct reports
• Oversees the daily load plans and scheduling to ensure customer service levels are met and strives to meet the goal of zero outages
• Collaborates with internal partners to ensure that inventory supply is managed and dispatched appropriately; plans deliveries based on store inventory levels and forecasted sales in order to meet business demands
• Identifies root cause analysis in the event of an outage and completes outage protocol; provides timely communication of critical events that need to be considered and/or addressed by Management
• Maintains working knowledge of federal, state, and local rules and regulations, including, but not limited to, Federal Motor Carrier Safety Regulations (FMCSR) and Department of Transportation (DOT); ensures drivers are in compliance with all applicable regulations and/or internal policies
• Identifies process changes to improve efficiency, effectiveness and customer satisfaction. Makes recommendations accordingly
• Provides expertise at various meetings by attending and presenting data as needed
• Develops and presents reports regarding performance and financial impact as needed
• Creates and administers departmental operating expense budgets and sets priorities for spending based upon Company guidelines and strategies
• Develops training programs for dispatchers on department policies and procedures; ensures proper completion and documentation of training requirements and computer-based trainings
• Ensures staff coverage 24 hours per day, seven days per week
• Develops subordinates and recommends placement in positions suitable for their career progression; conducts performance appraisals and recommends salary consideration for personnel
• Completes other duties as assigned by Management

EEO Statement