Application Support Engineer - Kolkata, KDC1A

Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Microsoft Windows Desktop Management
Good to have skills : Desktop Transformation
Minimum 0-2 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary: As an Application Support Engineer, you will be responsible for identifying and solving issues within multiple components of critical business systems. Your typical day will involve providing support for Microsoft Windows Desktop Management and ensuring smooth functioning of the systems. Roles & Responsibilities: - Provide technical support for Microsoft Windows Desktop Management and resolve any issues that arise. - Collaborate with cross-functional teams to identify and solve issues within multiple components of critical business systems. - Ensure smooth functioning of the systems by monitoring and maintaining the infrastructure. - Document all technical issues and resolutions for future reference. - Provide training and support to end-users on the use of Microsoft Windows Desktop Management. Professional & Technical Skills: - Must To Have Skills: Experience in Microsoft Windows Desktop Management. - Good To Have Skills: Experience in Desktop Transformation. - Strong understanding of IT infrastructure and support processes. - Experience in providing technical support to end-users. - Knowledge of ITIL processes and procedures. Additional Information: - The candidate should have a minimum of 0-2 years of experience in Microsoft Windows Desktop Management. - The ideal candidate will possess a strong educational background in computer science or a related field. - This position is based at our Kolkata office.

15 years full time education

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