DE024980-HR Service Delivery Senior Analyst - Taguig, Uptown Bonifacio Tower 3

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POSITION TITLE: HR Service Delivery Senior Analyst
WORK SETUP: Hybrid

OVERALL PURPOSE:
Ensure upstream Payroll data accuracy through data management and validation, enabling correct and timely pay.

RESPONSIBILITIES:
• Act as Junior Team Lead, spending 70% of time on supervisory activities and 30% of time on processing transactions.
• Act as escalation point to the Associate manager/Manager
• Responsible for developing and ensuring integrity and consistency of set Payroll Admin processes/procedures applicable to the accounts being handled.
• Responsible for ensuring Service Delivery to the client, balancing staffing requirements with operational efficiencies and financial goals.
• Conduct monthly coaching and performance feedback for direct reports in Payroll Admin teams (Transactional, Complex or Time & Attendance)
• Analyse and solve increasingly complex problems.

OTHERS:
Project Shift Schedule: Morning Shift
Project Rest Day: Weekends Off
Project/Team Location: Taguig Uptown Bonifacio Tower 3

SKILL AND QUALIFICATIONS: • With at least 3 years relevant experience; 1 year supervisory experience • Payroll and SAP experience are required

Equal Employment Opportunity Statement

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

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