Principal Business Systems Analyst-O365 - United States - Shakopee, MN (GHQ)

Career Growth, Flexibility and Collaboration!

Entrust is dedicated to keeping the world moving safely by enabling trusted identities, payments, and data protection around the globe. Headquartered in Minnesota, we offer our colleagues the ability to work globally, in a flexible and collaborative environment. Our team makes an impact!!

The Company: Entrust relies on curious, dedicated and innovative individuals whom anticipate the future and provide solutions for a more connected, mobile and secure world. Entrust’s technologies and expertise help government agencies, enterprises and financial institutions in more than 150 countries serve and safeguard citizens, employees and consumers.

We Believe: Securing identities is most effective when we value all identities. We are committed to ensuring that, through diversity and inclusion, the many voices that make up our communities are heard. From unconscious bias training for managers to global affinity groups that create connections both within and across our enterprise, Entrust expects and encourages all individuals to accept and respect one another. And, of course, to be themselves.

Entrust is seeking a Principal Business Systems Analyst to act as a central resource providing ongoing administration, support, management, business analysis and solutions for various applications in the O365 platform. This includes SharePoint Online, Teams, OneDrive, Power Platform, and Viva applications, among others.

Responsibilities:

• Analyze business requirements and processes to identify opportunities for improvement and optimization.
• Design and implement business systems related to O365, including SharePoint, Teams, & Power Platform.
• Collaborate with cross-functional teams to ensure successful implementation and adoption of new systems and processes.
• Provide technical expertise and guidance to team members and stakeholders.

• Develop and maintain project deliverables that support business processes, including functional specifications and solution design documents.
• Create end-user training/reference documents and train key users on system functionality as needed.
• Provide input towards O365 apps governance, enterprise vision, strategy, and policies.
• Stay up to date with Microsoft 365 landscape trends and employ best practices.
• Monitor Usage and drive adoption.
• On-call responsibilities, including after-hours support.

Basic Qualifications:

• Bachelor’s degree in Computer Science, Information Systems, or a related field.
• Minimum 7 years of experience with O365 applications including SharePoint, Teams, OneDrive.
• Minimum 3 years of experience in Power Platform (Power Apps & Power Automate).

• Extensive experience in business systems analysis, design, and implementation.
• Strong customer orientation and commitment to quality.
• Excellent analytical and problem-solving skills.
• Strong communication and collaboration skills.
• Ability to work independently and as part of a team.
• Ability to juggle competing demands and priorities while maintaining strong attention to detail.
• Ability to understand and create process documentation using tools such as Visio.
• Must be able to lawfully work within the US and have unrestricted work authorization for US.

 Preferred Qualifications:

• Extensive experience with O365 admin centers (Teams & Power Platform)
• Experience with AI builder in PowerApps and Power Automate.
• Experience with PowerShell scripts.

Travel Required: Up to 5%, some international travel may be expected.

For US roles, or where applicable:

Entrust is an EEO/AA/Disabled/Veterans Employer

For Canadian roles, or where applicable:

Entrust values diversity and inclusion and we are committed to building a diverse workforce with wide perspectives and innovative ideas. We welcome applications from qualified individuals of all backgrounds, and we strive to provide an accessible experience for candidates of all abilities.

If you require an accommodation, contact accessibility@entrust.com.

Recruiter:

Steve Donahue

Steve.Donahue@entrust.com