IP Network Sales Engineer - MAIDENHEAD

Who we are:

Ribbon empowers leading communication service providers and enterprises, facilitating rapid network transformation, secure deployments, and customer retention.

Our industry-leading portfolio delivers unparalleled scale, performance, and agility, including includes IP and Optical Systems, Network Edge Orchestration, core to edge VoIP solutions, cloud-native offers, as well as leading-edge software security and analytics tools.

We engage deeply with our customers, helping them modernize their networks for improved competitive positioning and business outcomes in today's smart, always-on and data-hungry world. Backed by a global services team, we provide end-to-end service assurance, security, fraud management, and analytics.
 

Why Ribbon?

Join Ribbon to be part of a legacy spanning over five decades, trusted by major telecom operators and enterprises globally. As a Sales Engineer, you will play a pivotal role in delivering cutting-edge networking and communication solutions. If you are driven by technical excellence, the ability to influence both technical and business partners, and a passion for solving challenges in a dynamic industry, Ribbon is the ideal workplace for you.
 

The Role:

Ribbon is looking for a proven, highly successful pre-sales engineer to join an excellent team of skilled individuals in the UK working with cutting-edge IP networking technologies.

The Senior Sales Engineer (SE) will provide technical assistance to the Account Director and is responsible for all pre-sales technical efforts on those accounts.  In addition, the SE will provide guidance and help to other Sales Engineers assigned on a as needed basis to target specific opportunities.

The SE will work with the Account Director to identify revenue opportunities within an identified group of named accounts and geographic territory and will help drive into new accounts using his technical knowledge of trends within the industry.

The SE will coordinate and provide technical support to ensure that the best and most appropriate Ribbon solution is selected.  They will be expected to develop an in-depth understanding of the Ribbon product portfolio such that they can be responsible to develop and present product and applications presentations to potential partners and customers. They will act as lead technical resource on technical Bids, RFI's and RFP's directing the efforts of the Bids and Proposals Team at corporate, provide high-level network architecture support and work with Professional Services to validate customer architecture.

They will interface with Ribbon PLM and Marketing to review and plan for customer requirements.  They will coordinate and lead lab trials directing a variety of resources; interface with customers and Ribbon engineering as issues arise, monitor bug fixes and track feature development in code releases and ensure that the relationship between Ribbon and the assigned account is strong. They will provide on-going technical presentations to various organizations within the assigned accounts to uncover future opportunities and to strengthen the business relationship.
 

POSITION SUMMARY

Responsibilities Include:

• Responsible for the pre-sales of Ribbon products/systems.
• Provide deep level technical assistance to the regional Account Managers for accounts within the theatre.
• Oversee all Pre-sales efforts within the assigned accounts.
• Provides technical support in sales presentations, quotation development and product demonstrations.
• Has a passion for quality and attention to detail.
• Ability to work in a fast paced rapidly changing environment with a hands-on mentality toward assigned tasks and responsibilities.
• Work with the Account Director/Team to identify revenue opportunities within the targeted account base (both existing and new).
• Coordinate and proactively provide technical support to ensure that Ribbon solutions are selected.
• Develop and present product and application solutions to potential customers.
• Ability to interact and influence people within different areas of the organization
• Respond to technical questions, bids, RFQ’s, RFI's, RFP's.
• Provide high-level network architecture support and work with the Ribbon Professional Services team to validate customers architecture.
• Coordinate and lead Service Provider, partner and enterprise lab trials and proof of concepts.
• Interface with Ribbon PLM and Marketing to review and proactively plan for customer requirements.
• Provide answers to customer enquiries concerning solution requirements, applications and provide guidance and consultation to prospective users. i.e. become the customers’ trusted advisor.
• Interface with customers, and Ribbon engineering as issues arise, monitor bug fixes and track feature development in code releases.
• Ensure that the relationship between Ribbon and the assigned accounts is extremely strong and proactively look for ways to grow Ribbon business.
• Conduct on-going technical presentations to various organizations within the assigned Service Provider and Enterprise / Channel Theatre to uncover future opportunities and to strengthen the business relationship.
• Identify and qualify new opportunities and work with solution partners and emerging channels to win new business and grow the footprint within the territory.
• Ability to present to C level and on Ribbons solutions.
• Ability to travel extensively as and when required.
   

Education and Experience:

• Bachelor’s degree in engineering, or other relevant subject.
• Experience in the Telecom industry with a proven track record of selling and partnering with Systems Integrators and Tier 1 and Tier 2 Service Providers.
• At least 4 years of experience in the telecommunications industry.
• Proven sales support experience and established relationships in the industry.
• Good understanding of the telecommunications industry, market, and products.
• Experienced and knowledgeable in the following areas;
• CCDP / CCNP / CCIE Certifications or equivalents.
• Experience designing carrier-grade communication networks from high-level network architecture.
  • Design experience of IP/MPLS Packet Networks (Layer 3)
  • L3VPN, EVPN, Segment Routing, RSVP-TE, LDP, NETCONF/YANG, IS-IS, OSPF, & BGP.
  • Familiarity in MEF Services, IPoDWDM, O-RAN, Mobile Networks, Cloud Technologies, Mobile Xhaul, Fixed and Mobile Convergence, SDN Automation and Orchestration.
• Work experience with one of the following vendors: Cisco, Nokia, Infinera, Ciena, ZTE, Huawei or System Integrator working with these vendors – Advantage
• Proven ability to build strong relationships with customers at all levels.
• Excellent team player looking to make a real impact with strong communication (verbal and written), presentation and interpersonal skills.
• Excellent written and oral presentation skills.
• Results orientated, self-motivated industry professional.
• Consultative approach and proven solution selling techniques.
• Focused under pressure and good lateral thinker
• Excellent business acumen and technically astute.
   

The successful candidate must be eligible to work in United Kingdom.
 

Languages:

• English fluent verbal and written, additional languages are a plus.

Please Note:

'All qualified applicants will receive consideration for employment without regard to race, age, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, on the basis of disability, or other characteristic protected by applicable law.'