COMPLETE Market Manager -ACT - Nonstore NB10000050 MONCTON NB

SUMMARY

The successful candidate will be responsible in overseeing the efficient and profitable operation of approximately 10-15 stores. This role is critical in maintaining network stability and an integral part of our business unit. You will act as a liaison between our stores and Support Office working in partnership with our Market Managers, Corporate Store Managers, and our Business Partners to oversee the effective execution of company directed programs, promotions, and marketing initiatives.

KEY RESPONSIBILITIES & ACCOUNTABILITIES:

Support a group of store operators (10-15) on all aspects of store operations. This includes controls, promotional activity, paper flow, community involvements, store inspections and overall performance.

Prioritize customer service, engagement and expediently resolve escalated customer concerns.

Conduct market meetings, deliver training initiatives and inform store operators of directives.

Supervise store operations, housekeeping, stock levels, and enforce corporate policies and procedures.

Monitor sales, competitive pricing, sales incentives and promotional programs. Execute all security, mystery shop, as well as health and safety programs.

Comply with all company standards and adhere to government legislation, such as ESA, WCB, and Food Safety regulations at each location.

Actively participate in recruitment, selection and development of store operators and corporate managers.

Minimize loss prevention by enforcing inventory control, levels, turns and theft investigation.

Responsible for P&L, top line sales achievement and contract execution.

Communicate all required information and reports through proper channels.

Contact and control outside services, as required.

Follow merchandising programs, store sets, and participate in store renovations.

Any special projects, as directed.

PROFILE REQUIREMENTS:

Bachelor’s Degree in business, marketing or related field preferred or equivalent combination of post-secondary education and experience.

Requires a minimum of 3-5 years of management experience with prior success in a retail and/or food services environment.

Must have demonstrated leadership abilities, superior communication skills and resourcefulness.

Customer Service oriented, emotionally intelligent with excellent people skills.

Must be proficient in Microsoft Word, Excel and PowerPoint.

A current valid driver’s license with a clean abstract is required to operate company vehicle.

AS A MARKET MANAGER, YOU’LL ENJOY:

Company vehicle

Medical, Vision, Dental, & Life Insurance/long term disability

Stock purchase program

Pension plan

Performance and incentive bonuses

Daytime hours and weekly schedule

Training and professional development

Employee discount Years of service recognition program

Corporate discount program