COMPLETE Security Systems Specialist - Nonstore MCM Columbus IN

Position Overview:

We are seeking a highly skilled and motivated Security Systems Specialist to join our Security and Loss Prevention team to ensure the robustness and effectiveness of our security systems. As a Security Systems Specialist, you will play a pivotal role in managing our CCTV enterprise, supporting security equipment projects, maintaining strong partnerships with security service providers, and leveraging cutting-edge technologies such as machine learning cameras and analytics. Your work and recommendations will play a pivotal role in loss prevention strategies and security solutions across North America, thus contributing to the overall safety and security of our stores.

Responsibilities:

• Manage and oversee the operation and maintenance of our CCTV enterprise system, ensuring its seamless functionality, accuracy, and reliability
• Collaborate with cross-functional teams to support the planning, implementation, and execution of security equipment projects, including installation, upgrades, and configuration adjustments
• Engage closely with security partners to establish and maintain high-quality expectations, adherence to Service Level Agreements (SLAs), and continuous improvement in security services delivery
• Provide remote maintenance and support for machine learning-enabled cameras, ensuring optimal performance and swift issue resolution
• Monitor and assess the performance of security systems, identifying areas for improvement, optimization, and functionality enhancement
• Provide hands-on technical support and troubleshooting for security system incidents, ensuring timely resolution and minimal disruption to operations
• Proactively recommend loss prevention and security services, solutions, and technologies to enhance the overall security posture of the retail environment
• Analyze security system data, generate insightful reports, and present findings to relevant stakeholders to drive well informed decision-making
• Stay current with industry trends and emerging technologies to identify opportunities for system enhancement and innovation
• Collaborate with internal teams to develop and conduct training sessions for staff on security procedures and system utilization
• Maintain accurate documentation of security system configurations, procedures, and troubleshooting steps
• Assist in the budgeting and resource planning for security system upgrades, maintenance, and expansion

Qualifications:

• Strong analytical skill set with the ability to dissect complex problems, identify root causes, and propose effective solutions
• In-depth knowledge of Network Video Recorder (NVR) systems and settings, with a preference for experience with 3xlogic NVR
• Proven ability to work independently and manage multiple tasks while ensuring attention to detail and adherence to deadlines
• Minimum of 5 years of experience in Loss Prevention, security systems management, or a related field, demonstrating an in-depth understanding of security best practices
• Excellent communication and interpersonal skills, with the ability to collaborate effectively across various departments and external partners
• Technical proficiency in computer systems, software applications, and networking principles related to security systems
• Familiarity with machine learning-enabled cameras and their remote maintenance is a plus
• Relevant certifications in security systems management or loss prevention are advantageous
• Experience with video analytics and AI-powered security technologies
• Familiarity with access control systems and intrusion detection systems
• Strong project management skills to coordinate security equipment installations and upgrades

Ability to adapt to evolving security threats and recommend proactive measures

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Circle K is an Equal Opportunity Employer.
The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws.  Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company’s Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process.

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