JOIN OUR TEAM 

Our mission is simple: we make journeys easier and more enjoyable for our customers. We want to lift their spirits by delivering little boosts along the way.  We care about our people and our communities, and we look for ways to uplift people first. Wherever your journey’s going, we can help you get there.  

Columbus, IN

Full-Time, Permanent

Do you have exceptional people skills, and you strive for customer quality? Are you passionate about leading and motivating a team of service center agents? Does the convenience industry speak to you? If so, look no further, we have the job for you!

THE ROLE 

Reporting to the Director, Facilities Maintenance within our NA Maintenance Team, the Supervisor will be responsible for leadership of Service Center Specialist, recruiting, performance management, productivity, professional development, mentoring and coaching, and employee satisfaction and engagement.  Ensures employees are kept informed of updates, changes and new direction through regular communications and team meetings.

WHAT YOU’LL DO 

Here are just a few ways that you’ll help make journeys better:  

• Provide day to day Coaching, support for front line team members to achieve objectives, create highly effective teams with a focus on career development
• Oversee and monitor the daily activities of the Service Center team and support resolution of escalated issues.
• Participate in the development and execution of operational plans
• Promote a culture of continuous improvement and creates an environment where all employees seek contribution to the successes of the company
• Manage and maintain relationships with numerous internal and external stakeholders

WHAT YOU’LL NEED 

We want you to join our team! Here’s what we’re looking for: 

REQUIREMENTS

• Excellent written and verbal communication skills, ability to communicate technical concepts.
• A proven ability to coach team members leading to meaningful results.
• Strong problem solving, and business presentation skills
• Excellent interpersonal skills and ability to adapt to different personalities.
• High ability to set priorities, meet deliverables and work with minimal supervision.
• General service maintenance knowledge and experience would be considered a strong asset.

JOB EXPERIENCE

• Experience from store operation, service management or technical support is an advantage.
• Service orientation and willing to help when needed at the ‘front line’.
• Managerial-Supervisory experience.

WHY WORK WITH US

Our store and office employment opportunities offer you quick career growth with an international company, plus a dynamic work environment that puts people first. Wherever you are in your journey, we have a place for you.  Here’s some of the exciting perks we offer: 

• Complete benefits packages (medical and dental);
• Possibility of enrolling in a stock purchase plan;
• Paid time off plan including vacation, sick days and personal days;
• Work in a collaborative, dynamic and high performing team;
• Learning opportunities to develop new skills and to evolve professionally in a fast-growing company.        

We thank all applicants for their interest in this position; only those selected will be contacted.

#LI-CQ1

Circle K is an Equal Opportunity Employer.
The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws.  Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company’s Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process.

Click below to review information about our company's use of the federal E-Verify program to check work eligibility:

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