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COMPLETE Virtual Sales - Sales Coordinator - Mumbai

14 days ago


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Job Opportunity Details

Type

Full Time

Salary

Not Telling

Work from home

No

Weekly Working Hours

Not Telling

Positions

Not Telling

Working Location

Peninsula Bus. Park - 06 Floor, Peninsula Bus. Park - 06 Floor, Maharashtra, India   [ View map ]

Group Company: HDFC Bank Limited

Designation: Virtual Sales - Sales Coordinator (124_1702_100075)

Office Location: Peninsula Bus. Park - 06 Floor Mumbai (Branch)

Position description:

Maintaining and publishing reports for management.


  • The resource is responsible for ensuring the daily / weekly/ monthly reports are published to management.

  • Produce analysis and various subsets to drive the efficacy and efficiency of the channel.

  • Be able to produce the data when required for management presentation.

  • Create masters at product / region / role levels for data analysis.

  • To able to support with trends for review and channel strategy.


Support regional teams on reports and data collation.


  • Be able to facilitate front end with data to drive the daily / weekly & monthly productivity.

  • Publish trends and analysis driving team to improve resource productivity.

  • Be able to consolidate and publish data from regions.

  • Co ordinate for the channels on various business requirements.


Maintaining historic data and trends.


  • Be able to maintain data and documents for the channel.

  • Maintain reports & spreadsheets of historic data.

  • Maintain and publish Dashboards.



Productivity Management


        Query and Complaint Management


  • Incumbent should be able to understand the query raised, analyze and be able to provide a suitable justification.

  • Incumbent to front end and ensure complaints if any are resolved within TAT and satisfactory resolution.

Primary Responsibilities:

  • The objective of the role of sales coordinator is to provide support on various functions of the channel management.
  • To support and provide data on human resource management, management reporting on business achievements, productivity.
  • Develop and publish reports on process controls, exceptions, to improve on the business efficiency and effectiveness.
  • The incumbent is responsible query management and complaint resolution.
  • The role demands high quality of communication skills, performance & business understanding by the incumbent.

Educational qualifications preferred

  • Category: Bachelor's Degree, Master's Degree

Required work experience

  • Role: Supervisory level
  • Years of experience: 1 to 3

Required Skills:


  • Interpersonal Skills.

  • Analytical Skills.

  • Team work.

  • Time Management.

  • Product and Regulatory Knowledge

  • Planning and Organizing Skills.

  • Knowledge of Competition & Current trends in financial Industry.

  • Good people management skills

  • Good written and verbal communication

  • Exposure to direct sales role with expertise in Telesales and banking.
  • Exposure and understanding of processes, applications, and systems.

  • Able to work with junior and senior management alike

Required abilities

  • Other:

    Major Stakeholders(intra team and cross functional stakeholders, who would need to be interacted with for discharging duties) 

    Product Team

    Regional Team

    CEG

    Central HR

Experience Required: 12Months to 36Months

More Information

Application Details

  • Organization Details
    HDFC Bank
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