COMPLETE Retail Agri-Rural Portfolio Officer

Group Company: HDFC Bank

Designation:

Office Location:

Position description: Ensuring timely portfolio Rotation, deposition of instalment, meeting defaulting customers, collecting PDD, submission of Call Memo, etc.

Primary Responsibilities:

• Relationship Building and Maintenance
• To liaise with existing customers for building relationships.
• Rotation & Recovery
• Follow-up for rotations and deposition of installment
• Working towards benchmark on rotation & recovery
• Housekeeping
• Submission of Post Disbursement Documents (PDD)
• Call Memo submission.
• Collection & Submission of LAD
• Sourcing and Business Generation
• Ensuring focus on KGC Business generation and achieving Productivity benchmarks/targets
• Increase penetration of KGC Business in existing and new villages.
• Cross sell
• Opening of Liability accounts as per the benchmark.
• Cross selling asset as guided by Relationship Manager from time to time
• Promotion of digital platforms like NetBanking, Mobile Banking, PayZapp, Insta Alert, Smart Buy, etc.

Additional Responsibilities:

• Any other task assigned by seniors from time to time.

Reporting Team

• Reporting Designation:
• Reporting Department:

Educational qualifications preferred

• Category: Bachelor's Degree, Master's Degree
  
• Field specialization:
• Degree:
• Academic score:
• Institution tier:

Required Certification/s:

Required Training/s:

Required work experience

• Industry: BFSI/Agri input/FPO
• Role: Sales Executive
• Years of experience: 1 to 2

Key Performance Indicators:

Required Competencies:

• Basic understanding of Banking Products & Processes
• Good Team spirit
• Time / Team Management 
• Proficient in local language
• Proactive & focused approach

Required Knowledge:

1-2 years experience in Financial Services/ agri input companies/ FPO is preferable. Should have basic knowledge of agriculture/ crops.

Required Skills:

Persuasion & Selling Skills

Required abilities

• Physical:
• Other:
  • Reporting Designation: RM- Retail Agri
  • Reporting Department-Sub BU: KGC

Work Environment Details:

Specific requirements

• Travel: Customer Visits
• Vehicle: 2 wheeler preferred
• Work Permit:

Other details

• Pay Rate:
• Contract Types: PERMANENT
• Time Constraints:
• Compliance Related:
• Union Affiliation:

Experience Required: 0Months to 36Months